• We treat other staff and customers with consideration
and courtesy
TOLERANCE
• We are patient, fair and open towards staff
and customers whose opinions or backgrounds differ from ours
TEAM ENVIRONMENT
• We ensure effective communication on processes
to achieve individual and team performance
• We celebrate success and reward results
• We demonstrate trust and support each other
PROFESSIONAL INTEGRITY
• We act openly and honestly
• We do what we say we will
• We are loyal and committed to our team and
our stakeholders
• We maintain ethics of the highest standard
RESPONSIBILITY
• We are aware of our team members’ needs
and the needs of the organisation
• We ask for help when needed and endeavour
to be aware of others needing assistance
• We ensure our workload is managed so it doesn’t
impact negatively on others
• We take responsibility for our team mistakes
and take action to correct them
HIGH QUALITY
•
We maintain a high professional standard of communication, documentation
and service which ensures customer confidence and satisfaction
• We maintain a high level of satisfaction with
the organisation and the administration of all our programs
PROACTIVE
• We get in and get the job done
• We will be at the forefront
• We do new and exciting things
