Public sector special interest and current issues websites
Best practice
Balanced E-Government
project
Balanced E-Government is a project by the Bertelsmann Foundation
to benchmark international best practice in e-government.
Balanced Scorecard
Institute
The independent Balanced Scorecard Institute provides training
and guidance to assist government agencies and companies in
applying balanced scorecard concepts for strategic management
and transformation.
best-practice.com
best-practice.com contains case studies and reports in the
areas of Human Resource Management, Financial Management and
E-Commerce. Note that material is for sale.
Best
Practice Standards for Public Sector Corporate Governance
communitycare.co.uk
Community Care is a leading social care information provider
in the UK.
Electronic
Government Project (US)
Eagleton Institute of Politics at Rutgers University has documented
and indexed US best practice in e-Government.
Firstgov
(USA)
I&DeA Improvement
and Development Agency (UK)
Created by local government for local government to transform
the sector through its improvement and development programs.
As an advocate of the best in local government in England
and Wales, the IDeA aims to deliver practical solutions to
improve performance through sharing best practices.
The
Interchange of Data Between Administrations (IDA)
The Interchange of Data Between Administrations (IDA) site
documents best practice in e-procurement in Europe.
Northern Ireland
Best Practice website
This website provides case studies of best practice from Northern
Ireland public sector organisations.
Northern Ireland Public
Service Reform Unit Website
e-Government
Unit (Cabinet Office, UK)
The e-Government Unit works with departments to deliver efficiency
savings while improving the delivery of public services by
joining up government services around the needs of its customers.
This Unit has replaced the Office of the e-Envoy.
Organisation for Economic Cooperation and Development (OECD) best practice reports
PM's
Office of Public Services Reform
Public
Sector Continuous Improvement Site
Aims to help public sector employees improve their organisations.
It focuses on the following methods of improvement: the Deming's
System of Profound Knowledge, Systems Thinking, Statistical
Process Control, Customer Focus, Joy in Work, Learning Organizations,
Process Improvement, Continual Improvement and Innovation.
US Department of Defense
Quality Management Program
Community consultation and engagement
WA Department for Planning and Infrastructure
International Association for Public Participation (IAP2)
IAP2 is a non-profit member association established to promote
and improve the practice of public participation worldwide. An Australasian Chapter of the Association was established in 1998.
Cross agency/integrated services
Discussion
paper - Integrated Public Services
FrAmework
for Multi-agency (FAME) National Project (UK)
The FAME project will develop a framework for information
sharing in a multi-agency environment. The framework will
be nationally applicable, omni-service and technology independent,
and will improve the provision of services through effective
and appropriate information sharing between local authorities,
local authority service providers and other government agencies.
Public sector organisations will have access to relevant and
timely information; information quality will be improved by
the avoidance of duplication; the framework will be adaptable
and scaleable allowing it to be applied to a range of service
situations; and it will exploit emerging technologies to drive
down costs and increase efficiency.
eGovernment
Australian National Office
for the Information Economy (NOIE)
Directgov
(UK)
Directgov was launched in March 2004 as a new electronic service
designed around the needs of the user, making it much easier
to find and access government information and services electronically.
It brings together information from across many departments
in one place, making it easier for people to find what they
want from government.
E-Governance
Institute
The E-Governance Institute at Rutgers University gathers
research, analyzes primary data and considers the implications
of e-governance issues.
EGovernment
NSW Government
This site provides access to all New South Wales Government
Department and Agency websites. The search engine now stores
more than 3,400 links to Government information and services.
E-Gov:
the official web site of the US President's E-Government Initiative
eStrategy: US General
Services Administration Office of Electronic Government and
Technology
Firstgov.gov
E-Government Initiatives
The
Interchange of Data Between Administrations (IDA)
The Interchange of Data Between Administrations (IDA) site
documents e-government practices in Europe.
Journal of
E-Government
The Journal of E-Government is a new professional journal
focusing on the application and practice of e-government in
its broadest sense. The inaugural issue of the Journal will
be published in 2nd quarter 2004 by The Haworth Press.
NSW Office of Information
& Communications Technology
smartbuy
smartbuy is the whole-of-government electronic marketplace
developed by the Department of Commerce for the NSW Government
and its agencies and other authorised buyers and approved
suppliers.
UK
Cabinet Office e-Government Unit
The e-Government Unit works with departments to deliver efficiency
savings while improving the delivery of public services by
joining up electronic government services around the needs
of customers. It also provides sponsorship of Information
Assurance. The e-Government Unit takes on the majority of
the work of the Office of the e-Envoy.
UNPAN
The United Nations Online Network in Public
Administration and Finance (UNPAN) Knowledge Systems
and eGovernment portal.
World
Bank's e-government website
Ethics
The
Prime Minister’s Corporate Social Responsibility
portal
AccountAbility
AccountAbility
is the leading international non-profit membership institute
committed to enhancing organisational ethical behaviour.
Enterprise Ethics
Enterprise
Ethics provides management and business ethics consultancy
and training.
Ethical
Frameworks Consulting
Ethical
Frameworks Consulting provides advisory and consultancy
services to business and government to support ethical
corporate behaviour.
St James Ethics Centre
The
St James Ethics Centre is a fully independent not-for-profit
organisation which provides a non-judgemental forum for
the promotion and exploration of ethics and ethical decision-making.
Financial management
Association
for Budgeting and Financial Management (ABFM)
The ABFM seeks to advance public sector budgeting and financial management practices
around the globe.
Australian
Office of Financial Management
Links to other sites.
CPA Australia
CPA Australia is a membership organisation for finance, accounting
and business professionals.
Financial Management Association
of Australia
NSW Office
of Financial Management
Links to other sites.
Human resources
Australian Human Resources
Institute
The Australian Human Resources Institute (AHRI) is Australia's
peak human resource and people management association.
The International Personnel
Management Association also known as International
Public Management Association for Human Resources (IPMA-HR)
Innovation
Ash Institute
for Democratic Governance and Innovation (Harvard University)
ausinvent.com
With the support of the NSW Department of State and Regional
Development, along with a number of businesses and interest
groups, ausinvent.com is providing an Internet service to
promote innovation and stimulate the development of new products
and business expansion.
Centre for Administrative Innovation in the Euro-Mediterranean Region (CAIMED)
CAIMED is a centre of excellence on public administration in the
Euro-Mediterranean region which aims at sharing experiences in public
administration innovation. Its ultimate goal is to support good
governance in the region.
Centre for Public Service
Innovation
The Centre for Public Service Innovation is a Section 21 Company
established by the South African Minister for Public Service
and Administration to identify, support and nurture innovation
in public services.
Council for Excellence
in Government (US)
The Council for Excellence in Government "works to improve
the performance of government at all levels".
InnovationTools
Institute for
Policy Innovation (US)
NSW Innovation
Council
Public
Sector Continuous Improvement Site
Aims to help public sector employees improve their organisations.
It focuses on the following methods of improvement: the Deming's
System of Profound Knowledge, Systems Thinking, Statistical
Process Control, Customer Focus, Joy in Work, Learning Organizations,
Process Improvement, Continual Improvement and Innovation.
The Deakin Lectures
The Alfred Deakin Innovation Lectures exist to discuss and promote the
contributions of society's most creative and innovative individuals.
Performance management and assessment
Center
for Accountability and Performance (CAP)
CAP was set up by ASPA to improve the practice of public service
by helping ASPA members and others acquire the knowledge,
technical skills and resources necessary to successfully manage
for results. CAP achieves its mission through education, training,
advocacy, technical assistance, resource sharing and research
into best practices in performance management.
Council on the Cost
and Quality of Government
The Council advises the State Government of New South Wales,
Australia on ways to improve the quality and value of its
services.
European Group of Public Administration Study Group on Performance in the Public Sector
The EGPA Study Group on Performance in the Public Sector studies
aspects of public sector performance, including the use of trust and
satisfaction indicators, case studies of organisational performance,
measurement issues etc. National Center for Public Productivity
(NCPP)
The National Center
for Public Productivity (NCPP) is devoted to improving
productivity in the public sector. It serves as
a vehicle for the study, dissemination and recognition
of performance measurement initiatives in government.
Public Performance Measurement and Reporting Network (PPMRN)
The
goal of PPMRN is to promote the use of valid, reliable data as a key
element in improving the delivery of public services. In support of the
Network, the National Center for Public Performance has implemented.
Policy
Australian Policy Online
Risk management
International Risk Management
Institute
IRMI is a Dallas-based research and publishing company focusing
on risk management and insurance. Up-to-date, objective, and
practical strategies and tactics for success and prosperity
in a changing insurance and risk management environment.
Sustainability
Australia
The
Building Sustainability Index (BASIX)
BASIX is the NSW Government’s tool to ensure
that homes are designed to use less potable water and be
responsible for fewer greenhouse gas emissions by setting
energy and water reduction targets for house and units.
Department of Environment and Heritage
- Ecologically Sustainable Development
This
site provides a background to sustainable development
and national action towards ecologically sustainable
development. The
site also provides a link to information about Agenda
21 including initiatives at all levels of Government
under Agenda 21.
- Corporate Sustainability
At
this site, the Department of Environment and Heritage
provides an extensive range of materials on sustainability
with a particular focus on sustainability reporting. There
are a wide range of links provided in association with
sub-topic information.
NABERS (National
Australian Built Environment Rating System)
A calculator to
measure an organisation’s water and
electricity use.
NSW
Parliamentary Inquiry into Sustainability Reporting
The sustainability framework developed by the NSW Public
Accounts Parliamentary Committee. The Government’s
response has been provided to the Committee but is not yet
available on Parliament’s website.
NSW Whole-of-Government Sustainability Principles
The NSW whole-of-government sustainability principles have
been released by the Premier’s Department. The
Principles provide a framework for agencies interested in
becoming more sustainable. For use by all NSW agencies.
Sustainability
Indicators: a communitybuilders toolkit
Communitybuilders.nsw is a clearing house of information
on initiatives, programs and stories about community renewal
(including environmental, social and economic).
WA
Sustainability Policy Unit and Sustainability Roundtable
The Sustainability Policy Unit is located in the WA Department of Premier and
Cabinet. The site contains links to many other websites on sustainability.
International
The Centre for Public Agency Sustainability Reporting
The Centre was launched in March 2005. Its mission is to improve the
sustainability performance of public agencies through the practice of
reporting.
Global Reporting Initiative
The Global Reporting Initiative (GRI) is a multi-stakeholder
institution and a collaborating centre of the United Nations
Environment Programme that seeks to develop and promote Sustainability
Reporting Guidelines. A copy of the Guidelines
can be accessed through this site, together with a range
of other resources (including resources for public sector
organisations including a link to The Centre for Public Agency
Sustainability Reporting (established in 2005 with funding
from the Victorian Government).
International
Institute for Sustainable Development
SD
Gateway
The SD Gateway integrates the on-line information developed by members of the
Sustainable Development Communications Network.
Sustainable Europe Research Institute (SERI)
SERI,
a European think tank on sustainability, was established
in 1999. The site includes discussion of a range of
issues with an emphasis on the use of modelling and integrated
management for sustainability. The site also includes
a range of background papers and other publications by the
organisation that can be downloaded.
United
Nations Sustainable Development site
World
Wide Web Virtual Library on Sustainable Development
A comprehensive list of internet sites dealing with sustainable development,
including organisations, projects and activities, e-journals, libraries, documents,
databases, and directories.
United Kingdom
Sustainable
Cities Research Institute (UK)
The Sustainable Cities Research Institute at Northumbria University aims to
develop and promote sustainable approaches to urban living.
UK
Government Sustainable Development site
United States
Documentary film - An
Inconvenient Truth
The website of the Al Gore movie, An Inconvenient Truth.
Princeton
University Computer Model
Princeton University has a computer model that quantifies
how the combination of multiple energy reduction
strategies can cause changes in CO2 levels. There
are 4 broad strategies (or "wedges"): energy efficiency
strategies, decarbonising power, decarbonising fuel,
and forest and agricultural strategies. Each of
these strategies is made up of practical programs: introducing
efficient vehicles, building efficient buildings, developing
wind power, reafforestation etc – 15 programs in all. Some
programs are more effective than others, and some combination
of programs are more successful than other combinations. There
is also a game so people can have “hands-on
experience with the challenges involved in cutting emissions”.
The point of the game is to work out the best mix of
activities to have the greatest impact on CO2.
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