MC – John Hoitink, Executive Director, Investigations, NSW Independent Commission Against Corruption Welcome: The Hon Peter Hall QC, Chief Commissioner, NSW Independent Commission Against Corruption & Michael Barnes, NSW Ombudsman KEYNOTE SPEAKER: Alastair MacGibbon, Head of the Australian Cyber Security Centre, and the Special Adviser to the Prime Minister on Cyber Security
14/11/2018 9:00 AM
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COMPLAINT HANDLING: Complaint handling –getting it right Rae Lamb, Aged Care Complaints Commissioner The practical model to improve the acceptance of decisions by complainants Dr Jamie Orchard, National Director, Legal Services Australian Health Practitioner Regulation Agency Improving customer service – The NSW Complaint Handling Improvement Project Chris Wheeler, Deputy Ombudsman, NSW Ombudsman
14/11/2018 11:00 AM
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FORENSICS / TECHNOLOGY: Beyond keywords: how machine leaning is transforming enforcement Angela Bunting, Vice President, eDiscovery, Nuix - Hannah Uther, NSW Crime Commission Wilf Mortimer, NSW Crime Commission
14/11/2018 11:00 AM
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INVESTIGATIONS INVOLVING VULNERABLE PEOPLE: Nowhere to turn: investigation into services for adults with developmental disabilities in crisis J Paul Dubé, Ontario Ombudsman, Canada Improving outcomes through investigations Graeme Head, Commissioner, National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission
14/11/2018 11:00 AM
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CHALLENGING INVESTIGATIONS: Australia’s first prosecution for research fraud – a university case study Wayne Steinhardt, Detective Senior Sergeant, Crime and Corruption Commission, Queensland 10 years after Operation Atlas – reflecting on the NSW ICAC investigation into development applications and approvals at Wollongong City Council Catherine Geenty Professional Conduct Coordinator, Wollongong City Council
14/11/2018 11:00 AM
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INVESTIGATIVE PRACTICE: A workplace investigation hypothetical: navigating risks, applying procedural fairness and managing “issues arising” Grevis Beard, Director, Worklogic Pty Ltd The Complaint Handling Improvement Program – Achieving lasting change in a large organisation Katharine Ovenden, Director Feedback and Complaints, Department of Education (NSW) Investigative Practice Harriet Witchell, National Training Manager, Wise Workplace
14/11/2018 1:30 PM
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FORENSIC ACCOUNTING / TECHNOLOGY: Tightening the gaps: how to mitigate internal fraud and the role of forensic accountants in fraud investigations Kathleen Clough, Senior Forensic Accountant, NSW Independent Commission Against Corruption - Martin Sisk, Director of Cyber & Forensics, PWC
14/11/2018 1:30 PM
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INVESTIGATIONS INVOLVING VULNERABLE PEOPLE:Innovation and adaptation: interviewing people with cognitive impairment Professor Penny Cooper, Professor of Law (University of London) and Barrister (39 Essex Chambers, London) Peter Yeomans APM, Detective Chief Inspector, NSW Child Abuse & Sex Crimes Squad, NSW Police Force Challenging interviews and interactions: understanding the communication profile of adolescents with emotional behaviour disorders Karen James, Speech Pathologist, The University of Sydney
14/11/2018 1:30 PM
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CHALLENGING INVESTIGATIONS: Investigation case studies by oversight and regulatory agencies Investigation case study: NSW ICAC Michael Riashi, Senior Investigator, NSW Independent Commission Against Corruption Challenging investigation: Australian Taxation Office Gregory Love, Criminal Investigations Manager, Fraud Prevention and Internal Investigations, Australian Taxation Office Benefits of enhancing the internal investigation capacity and fraud prevention program Roy Cottam, Manager Risk and Governance, City of Sydney Council
14/11/2018 1:30 PM
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Exploring new ways to better protect whistleblowers FACILITATOR: Kate McClymont, Investigative Journalist at the Sydney Morning Herald PANELISTS:
Professor AJ Brown Professor of Public Policy & Law, Program Leader | Public Integrity & Anti-Corruption, Centre for Governance & Public Policy, Griffith University, Queensland
Dr Wim Vandekerckhove Reader in Business Ethics at the University of Greenwich, Deputy-Director of the Work & Employment Relations Unit (WERU), and editor-in-chief of the journal Philosophy of Management
Dr Sandra Lawrence, Senior Research Fellow, Griffith University
Chris Wheeler, Deputy Ombudsman, NSW Ombudsman
Catherine Geenty, Professional Conduct Coordinator, Wollongong City Council
Dr Michael Cole, Junior Vice President, Whistleblowers Australia
14/11/2018 3:30 PM
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MC: Julianna Demetrius, Assistant Ombudsman, Strategic Projects, NSW Ombudsman
KEYNOTE SPEAKER: The fourth arm of government, Emeritus Professor Geoff Gallop AC, Director, Graduate School of Government, The University of Sydney
15/11/2018 9:00 AM
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SKILLS: A practical guide to using analytical and critical thinking in investigations Peter Harvey, Managing Consultant, WEIR Consulting Pty Ltd Boosting crime scene investigations capabilities through crime script analysis Dr Benoit Leclerc, Associate Professor, Griffith University, Queensland Witnesses solve crime, but memory is fragile. Let’s get it right Cameron Gardner, Detective Sergeant Crime and Corruption Commission, Queensland
15/11/2018 10:45 AM
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FORENSICS / PUBLIC POLICY: - Nicholas Rowley, Associate Professor University of Sydney Encryption policy and lawful access to data in the modern communications environment Adam Ingle, Acting Assistant Director, Electronic Surveillance Section, National Security Policy Branch, Department of Home Affairs Including the voices of Aboriginal people in Public Policy Danny Lester, Deputy Ombudsman (Aboriginal Programs), NSW Ombudsman
15/11/2018 10:45 AM
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INVESTIGATIONS INVOLVING VULNERABLE PEOPLE: An overview of independent statutory investigations in the Northern Territory Colleen Gwynne, Northern Territory Children’s Commissioner Balancing competing priorities – investigative Interviewing in the vast Northern Territory Karl Day, Detective Acting Senior Sergeant, Crime Division, Northern Territory Police
15/11/2018 10:45 AM
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CHALLENGING INVESTIGATIONS: Biting the hand that feeds you: the challenge of investigating the government Deborah Glass OBE, Victorian Ombudsman Investigation into water compliance and enforcement in NSW Chris Wheeler, Deputy Ombudsman, NSW Ombudsman
15/11/2018 10:45 AM
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SKILLS: How to build robust internal and external regulatory networks to eliminate silos and exploit coregulatory partnerships Valerie Griswold, Executive Director, Compliance and Enforcement, NSW Fair Trading Using Behavioural Profiling in Investigations Beulah Davies, Intelligence Analyst, Crime and Corruption Commission, Queensland
15/11/2018 1:15 PM
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FORENSICS / TECHNOLOGY: Data as an asset: an integrity agency perspective Jacob Formann, Acting Chief Information Officer, Crime and Corruption Commission, Queensland Data analysis in your integrity toolkit: using various data sources to target resources, reduce costs and maximise the effectiveness of your investigations Conor McGarrity, Director, Risk Insights Managing the employment relationship during, and after, the investigation Mary Davitt, Director, Hanlon’s Employment Relations Consultants
15/11/2018 1:15 PM
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TOPICAL ISSUES: The strategic importance of trust Michael Macaulay, Associate Dean (Professional Programmes) Victoria Business School Victoria University of Wellington, New Zealand Building investigation capability in the Australian Border Force Mark Antill, Australian Border Force Commander
15/11/2018 1:15 PM
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CHALLENGING INVESTIGATIONS: Corruption investigations in correction facilities Alister McCulloch, Acting Team Leader Strategic Intelligence, Independent Broad-based Anti-corruption Commission, Victoria David Sordello, Team Leader Investigations, Independent Broad-based Anti-corruption Commission, Victoria Australian Federal Police case study Speaker to be confirmed
15/11/2018 1:15 PM
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SKILLS: Investigating staff misconduct: bullying and harassment – beyond compliance Donna Thomson, Specialist Leader, Deloitte Fay Calderone, Partner, Hall and Wilcox Putting the interview at the centre of an investigation Kevin Rowley, Team Leader, Investigations and Tactical Support Branch, Environment Protection Authority, South Australia
15/11/2018 3:15 PM
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MANAGEMENT: Procurement transformation in the aftermath of a corruption finding: a case study Michelle Robinson, Director Supplier Development, NSW Department of Justice Jean-Michel Carriere, Chief Procurement Officer, NSW Department of Justice Building capacity: good practice guide to managing misconduct for public authorities Michael Easton, Manager Operations, Integrity Commission Tasmania Sarah Frost, Investigator (Research and Analysis), Integrity Commission Tasmania
15/11/2018 3:15 PM
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NATURAL JUSTICE / PROCEDURAL FAIRNESS: Procedural fairness in investigations Dr Geoff Airo-Farulla, Assistant Ombudsman, Office of the Queensland Ombudsman Procedural fairness and investigations Professor John McMillan AO, Emeritus Professor at the Australian National University. Former NSW Ombudsman, Commonwealth Ombudsman, Integrity Commissioner, Australian Information Commissioner, and member of the Australian Copyright Tribunal
15/11/2018 3:15 PM
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CHALLENGING INVESTIGATIONS: Panel discussion: reflections on Royal Commissions FACILITATOR: Patricia McDonald SC Commissioner, NSW ICAC PANEL MEMBERS: Mr Robert Atkinson AO APM, Former Commissioner for the Royal Commission into Institutional Responses to Child Sexual Abuse and former Queensland Police Commissioner Colleen Gwynne, Northern Territory Children’s Commissioner The Hon Peter Hall QC, Chief Commissioner, NSW ICAC Mr Steve Kinmond, NSW Community & Disability Services Commissioner and Deputy Ombudsman, NSW Ombudsman Mr Kenneth Moroney AO APM MA, Former NSW Police Commissioner Sean Tynan, Maitland Diocese, Head of Zimmerman Services, Diocese of Maitland-Newcastle
15/11/2018 3:15 PM
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