Peta Maree Allen
BUSINESS SUPPORT AND GOVERNANCE OFFICER
Working closely with the CEO, Peta oversees the governance of IPAA NSW. Peta also provides business support to members, the Board and Council, as well as the IPAA NSW team.
CHIEF EXECUTIVE OFFICER
As CEO, Madeleine oversees the strategic direction of the organisation. She liaises between Council, staff and key stakeholders to ensure membership offerings are aligned with the changing needs of the public sector.
DIGITAL AND LMS SPECIALIST
Charitha is responsible for IPAA NSW's digital and learning management system including online courses. Integrating technology into business processes to improve outcomes is also a key role for Charitha.
PUBLIC SECTOR DESIGN SPECIALIST
Nick is the editor of Ignite, our weekly thought-leadership service featuring articles and insights on public sector best practice. He also curates content for many IPAA NSW reports and publications.
CUSTOMER EXPERIENCE COORDINATOR (MEMBER SERVICES)
Engaging with members to ensure a smooth customer journey is Janelle’s focus along with servicing clusters. Ensuring key stakeholders get the most out of membership drives Janelle’s daily activities.
CONSULTING AND SOLUTION DESIGN LEAD
Jo drives the strategic priorities across the organisation, focusing on the creation of the event program. She ensures that members are at the centre of all IPAA NSW's products and services.
Marketing IPAA NSW's events and courses is Mandy's main focus as well as keeping members, key stakeholders and the wider IPAA NSW community informed of the latest news, products and services.
CUSTOMER EXPERIENCE COORDINATOR (EVENTS)
Designing innovative, integrated and relevant events is Anna's specialty. Anna ensures IPAA’s events meet the needs of customers and works with speakers, partners and venues to bring content to life.
CUSTOMER EXPERIENCE COORDINATOR (LEARNING)
Marissa co-ordinates the customer experience and delivery of public and in-house courses. She works closely with facilitators and is the first point of contact for all course enquiries and registrations.
With responsibility for all financial transactions within IPAA NSW, Eva liaises with our members, customers and suppliers. She drives data integrity and reporting between our client platform and accounting software.
Scaria provides financial guidance to the IPAA leadership team to inform decisions. This involves analysing financial statements, identifying risks and exploring opportunities to become more cost efficient.
CONTENT DESIGN SPECIALIST
Designing innovative and integrated face-to-face and online content is Anika's main role. Anika brings creativity and commercial nous to our products and services to ensure they meet the needs of customers.