But you can help.
What do workers actually want?
With Gareth Kelaart
A good fit or the wrong role?
How Aboriginal communities and government helped stop the spread of COVID
Craig Foster on how to create change
The US approach to vaccine incentives
How state governments raise the revenue they need
With Charlii Parker
Insights from a Thinking Slow expert and a poker champion
Have we hit hard limits?
With Amy Whalley
Five minutes with Dr Nigel Lyons
Picking the winners
Reflections from IPAA National President
Why foreign policy issues should help drive greater diversity in the public sector workplaces
With Briony Foster and Michelle Egan
5 steps the Department of Customer Service is taking.
Helping them and protecting yourself
A new podcast on the role of government in post-Covid economies
Snapshot of a tumultuous year
An Essential Innovation to Curb the Covid-19 Pandemic
And five remedies you can take
With Anita Hawtin
Protect other people’s inboxes
What creates effective vaccine messaging?
80% say Australian government is generally trustworthy
Does it change with remote work?
Public servants working in a Minister's office.
With Suzanne Colbert
Hard policy questions about our future.
(and that’s what makes them good)
With Dr Joy Zabala
When you’re just not feeling it
The prioritization tool that brings your strategy to life
Building a sector as diverse as the community
It’s the mission, not the pay-check, that motivates…
Band 3 leaders discuss what works
With Laura O'Reilly
Population concentration unlocks economic opportunities.
Complementary or contradictory?
New Productivity Commission health report leaves big questions unanswered
Dr Kerry Chant’s tips for success
…were not just about COVID-19!
President Elizabeth Koff reviews an extraordinary 12 months.
With Breda Diamond
FINALIST - Early intervention and children-first camps
WINNER - Behavioural interventions to help women feel safer in public places
Using the power of collective intelligence
FINALIST - Helping CALD communities to engage in suicide prevention
3 crucial concepts about disability in the workplace
2 very different think tanks agree on policy process rankings
Recognising exceptional work by individuals and teams
Did JobSeeker discourage people from looking for work?
Its failure could have been avoided with foresight
10 principles to follow
4 ways to recognise it
Tell yourself a different story
It is your reaction that matters
Here’s how to achieve it
How problems are represented shapes the solution that we create
What should it look like?
How public administration scholars and practitioners can work together
It doesn’t help, and data shows it
Is this the end of the design that workers love to hate?
Trade-offs and harms
5 ways to do it better in the public sector
Apolitical, political, or somewhere in between?
They can cut a team’s chances of success in half
Our current rate is half what it needs it to be
What distinguishes true leaders from those who just have the title?
Generally OK about sharing but more people want to check their data
Advance your career whilst still honouring your own personality
Trends, challenges, and opportunities
Right to Know Week 2020
‘Working from home’ has done more than the micro-economic reforms of the 1990s
The view from Canberra
Three ingredients to add to every policy
Try the 40 second rule
We actively avoid information that can help us
40% want to keep doing it
You don’t need special equipment
Ideas on how to help yourself and others
Exercises to help improve your body and mind
Ways to manage uncertainty, reduce anxiety and stay connected and grounded
NSW Treasury Secretary gives a special briefing on the economic impact of COVID-19
Small improvements create a big outcome
Work is the #1 stressor for 25% of all employees
…the toll on mental health will require an urgent response
At many hospitals, more than 50% of patient interactions are now ‘virtual’
Politicians, public servants and experts…
In just one slide…
Five steps you can take
Work like an ER doctor
The newest tool in our COVID response
Time for the public sector to be recognised as a value creator
New ways of working for the public sector
The old normal won’t work anymore
Increased cyber-security, more services online and better digital experience
We want it and we don’t care who it comes from
Encouraging employers to offer flexibility boosts job application rates
…you have to get people to take it
Why some are more resilient than others
The Grattan Institute reviews the new HomeBuilder scheme
Are public sector workers more likely to be volunteers?
How systemic obstacles for oppressed populations get created
The art of giving good feedback
National Cabinet is now the preferred vehicle for driving reform
When they return to the office (if they do)
Investment in public-sector capabilities make all the difference in times of emergency
Workforce sustainability and recovery following COVID-19
Where might we be headed and to what kind of new normality?
How Sydney is easing out of the great coronavirus lockdown
The Power of Self-Compassion
Simple, low-cost nudges to increase the representation of women in senior roles
Today's workspaces are surprisingly well-suited to this moment of change
How much free speech should our public servants have?
Ideas to help public sector managers
5 flaws exposed by the Coronavirus
We are typically distracted or interrupted every 40 seconds
The bigger the group, the less responsibility we feel
Five ways COVID-19 may change workplaces permanently
Avoid learning too many lessons from these ‘unprecedented times’
Ethical public sector organisations are more likely to deliver innovation
It slows you down in a crisis
Do people get tired of pandemic prevention measures like social distancing?
Trust in the public sector stays strong during COVID-19
Asking co-workers how they’re doing
5 ways to build it in your team
Advice on managing the crisis (and everything else)
The tools that can help governments manage big risks
Is it feasible public policy?
A failure of political leadership or big government?
What it’s like to be in charge of maintaining the National Medical Stockpile
Radical reforms are required to forge a society that will work for all
Possibilities for government after COVID-19
…when everyone is working from home
Australia’s wage subsidy program and how it compares to similar programs around the world
4 challenges and 5 actions to take
It’s needed during the coronavirus pandemic
Research says we are pro-social in a crisis
Reminder to check in with yourself
Sometimes they bring out the best in people
An unexpected outcome of COVID?
Six techniques for success
8 Tips for better video conference calls
The provider of the most fundamental public service and the famous the musician
Honesty now pays a big future dividend
Why they are *not* like a teleconference
Moving to a home office quickly
The skills and qualities that define public and private sectors
The key to understanding what happened and what worked
Who is accountable when something goes wrong?
The power of networking in the public sector
What stops public servants from going rogue?
Digital models of our built and natural environment
…is also the easiest
New ways to improve public sector services
New publication tracks our history
The wage boost associated with human skills
Methods, implementation, and challenges
The world’s first computer programmer
Emmeline Pankhurst and changing the status quo
Are they relevant and are you ready?
What to do if you think your boss is ignoring you
How to drive change
8 reasons it fails
What our first female swimming champion tells us about women in leadership
Dutch court says no to automated detection systems
Why talking about the positive is good advice
Breaking it down into a process, principles and practical tools
Not unfettered power
STEM star’s formula for leadership diversity
What are the limits of “I’m just doing my job...”?
Insights For Australia’s Public Sector From Microsoft’s CEO
The need for regulators in space
Why David Thodey’s report will shape the public sector of the future
Summary of our 2018/19 Annual Report
The IPAA NSW strategic plan in action in 2019
David Thodey delivers 2019 Spann Oration
Welcome Elizabeth Koff
The answer could be Parliament
… and the behavioural insights behind them
DPC Secretary looks ahead
Six principles for success
2019 Premier’s Award winners
Sydney Local Health District work recognised
Apple’s new credit card has a gender bias
Does hazard reduction burning slow bushfires
Four tips for long term success
Keeping your cool during difficult conversations
A new voice for young people living in regional NSW
Ideas that will reshape Australian politics
IPAA NSW’s first black belt in Deliverology
Strategic workforce planning in your workplace
Why they are policy entrepreneurs
New research argues that failure can undermine learning
Collaborate on policy solutions that cross boundaries
Why don’t we make time for it?
Better understanding means better support
Lessons from Singapore
Understanding the ‘why’ of government
The role of bystanders
What starts it and what stops it?
The Canadian Experience
Why it is fairer than you might think
Here are 5 strategies that might help
Reforming the digital economy to serve collective ends
They are not always bad
The personal and productivity costs are large
What we can learn from great public policy successes
…without making enemies
Sugary drinks cause 10% of obesity in Australia
Leaders in public administration
2019 Garran Oration
Advice for women wanting to advance their careers
How public servants can protect Australia’s future.
The 3Rs of Strategic Workforce Planning
Putting government money where policy needs to go
Is he the future for public service delivery?
Secrets from our 2019 Women’s Executive Luncheon
Being ‘responsive’ is not the same as being non-partisan
Essential steps in meeting the Premier’s Priorities
Tips for being proactive and supportive
Symbolism v Cost‐benefit analysis, Data, and Experience of what works
NSW argues for a fairer share of Federation funding
Reduce over-prescribing with this one weird trick!
Avoid the digital consensus
Pharmacy ownership rules
Should it be a job or a club for life?
Its role in fostering employee resilience
Don’t retreat from openness
Why pilot programs don’t always fly right
Leadership in the public sector
Losing the trust balance
Public engagement is crucial
More agile and more responsive
The perils of compliance‐based understandings
Reinvent how the public service works
Why focusing solely on the citizen/service interface is dangerous
First, don't ever ask a stranger.
Focus on the Whole Person, Not Just Their Career.
Common traits in successful careers.
You will miss them if they go
Is portrayal on TV really the cause?
Is it really eroding democratic accountability?
Creating institutions fit for the digital age
...other insights from retiring Secretary Andrew Cappie-Wood.
Time for a new generation of plans
Homelessness soars in our biggest cities.
Focus on what matters most to them
Why we know a lot less than we think
Four secrets to their success.
Using Parks and Recreation as a teaching tool.
Report back from our 2019 Conference
Victoria’s plan to wean public service off labour hire and consultants
One contract at a time.
5 skills in greatest shortage in PS.
Future leaders meet in Canberra
Can it change business behaviour too?
…that help to knit public sector services together
Six steps you can take
One way to build institutional trust
And what it means for public sector managers
Exercising Influence and Working across Boundaries
Issue-funded Secretary Boards reporting to single Ministers
Win-win outcomes for industries and the justice system
New data source about women’s career progression
IPAA NSW recognises two potential public policy stars
Can it deal with sexual harassment in the workplace?
What it means for our sector
Six factors that seem to predict success
A better way to predict recessions
And how to bridge it
Some AI uses could increase productivity and labour demand
Ignore three pieces of accepted wisdom
Understanding what’s possible and what works
Public sector leaders need to loosen the reins
In a word: empathy
New research on using machine learning translation with CALD communities
In the UK, insourcing is helping to cut costs and improve quality
Services Australia hopes to replicate success of ServiceNSW
Understanding ‘ideators bias’
We use 30% more water per person
Do they actually deliver value for money?
Bringing a sharper focus
Creating public services that support citizens
At risk of becoming a meaningless term
‘What is the minimum wage?’
Fit for purpose public services in the 21st century
More important than ever but still problematic
Cutting through the many ways people refer to digital in their applications
It’s not an IT problem
Can it shift major issues?
Time for a national reform council, says ACOSS
Six key steps
The model for future public sector service delivery?
Designing a better way to vulnerable children and families
How to stop being fluffy
An Open Letter to Management
And how to become one.
Building resilience is no answer
Rumble in the HR jungle
First citywide US congestion pricing plan
Co-founder of GDS in the UK shares his insights
A parable for digital government
Using data analytics to deliver better health outcomes
…when thinking about digital government
…is a public servant.
Using data to find dodgy food outlets sooner
Can behavioural insights work?
They don’t understand psychology
Margaret Crawford on what drives an Auditor General crazy
Your performance or your potential
New Berejiklian ministry announced
Behavioural insights that reduce the effects of scarcity
Government can’t always access the data it needs to improve services
Feeling safe about tension
Terry Moran on the next wave of reform in Australia
How Corrective Services Industries contributes to NSW
It’s not always straightforward
On the rise…
Part of the response to the Bowraville Tragedy
Compulsory voting defines modern Australia
Courage, mentoring and doing what you can…
Four public sector leaders reflect on what they wish they had learned earlier
What you will need in the new world of work
11 new policies that aim to avoid common mistakes
Award winning work from TfNSW staff
What you need to know about this crucial pre-election period
The extraordinary pioneers in the public sector’s employment of women
More reviews and greater compliance by agencies
Don’t fall into “trade off” thinking…
What our first two Deliverology Masterclasses discussed
But are often the least likely to get it
Genuine engagement with the evidence and real ceding of control are crucial.
But should we be celebrating?
Why it’s so hard to evaluate youth programmes in remote Indigenous community
Sneak peek at the big plans for IPAA NSW in 2019
Five things that make them different
Supporting mental health patients on waiting lists
The move that mattered
Coaching can help you focus on what you want to achieve and how to get there
Australians’ trust in government has grown more quickly than most countries this year, bucking a recent downward trend.
The Department of Planning and Environment recognises a high achiever
A small insight into our history
The key ideas summarised in three minutes
Improving social policies and keeping community confidence
Only one is really effective
Why it pays to pay attention to small changes
Challenging accepted wisdom
Five of the most popular Ignite stories in 2018
Award winning work.
IPAA NSW event is a chance to try before you buy.
IPAA NSW supported awards
Do private service providers need living wills?
Delivered by Dr Lisa O'Brien
APS focus on 'augmented' intelligence
Public policy must reads…
Ministers and not bureaucrats, define the public interest.
Why sludge audits can improve public administration
Lonely by design
Lessons from the “Danslide”
Inside the work of a neglected US federal agency
The impracticality of dogmatic policies.
Seeing the opportunities.
Will they delay your processes?
Is it narrowing your thinking or broadening your horizons?
And how to fix it.
…that you need to succeed.
Perspectives on the challenges facing public servnats
Five insights into the public sector workplace of the future
Learn the secrets to success at job interviews.
What it means for the public sector.
Celebrating public sector success
The 10 traits today's public servants need to succeed
Using data and the lens of the service user.
Four courses that can help you and your colleagues.
Three assessment tools that the APS uses…
Which Department’s public sector netball team reigns supreme?
NSW Education Department recognised.
The challenges of public sector Indigenous leadership.
Funding is now available.
Try using these four rules
…of public sector procurement
Seven rules to help you
Understanding the three basic steps
Public participation is Australia’s ‘weakest link’
Mariana Mazzucato reimagines the role of the public sector
Polls have become news stories in themselves.
Your colleagues' managers can improve your work world.
Acceptable behaviour changes when the shareholders are the public
Eliminating cervical cancer by 2040
Special AJPA edition
Australian cities in a time of growth
Former IPAA National President says the current Board have to go.
Turning aspirations about diversity and inclusion into workplace reality.
Stop wellness from being an opt-in.
Delivering on the Premier's priority
More transparency would be a start
The new roles, skills and competencies that will be needed
Would you recognise it?
Six success factors for its use in government
Understanding how the money flows
Learnings from our 2018 Women's Executive Luncheon
Acknowledging that can lead to sweeping change.
There’s an optimal time to give negative feedback
From flexible work practices to more teachers at country schools
Does the New York Times ‘Resistance’ op-ed set a dangerous precedent?
Keeps biases in check and encourages questioning of assumptions
Building the infrastructure to support ethical leadership
IPAA NSW sponsors awards that recognise high performing educators
Understanding the theory and practice of public sector management
Inadequate recruitment checks are responsible
The challenge of developing national drought policy
Creating opportunities or displacing roles?
Meeting the competing demands for flexibility, accountability and delivery
Turnbull’s lasting legacy
DIY v structural change
Why they are not the same…
What's your view of meetings?
Tell doctors their patients are overdosing.
Why public service is a vocation.
Building the capability of public sector managers
Military HR data set reveals intriguing differences
Fit for Purpose. Fit for Future.
New RSA report says ‘think like a system, act like an entrepreneur’.
Emma Hogan speaks at her first IPAA NSW event
Cultural change, recognition of hidden biases and flexible working arrangements will be key.
The Gates Foundation’s big-data education experiment did real harm.
Public opinion about the future of work
Choose to make it a priority
That’s what’s missing from our government.
and Sweden Is Fine
The rules you need to use
It’s less about risks, maybe more about pitfalls
Have we compromised alternative responses?
When enough is enough
Too many innovative approaches remain as pilots
Important changes to insolvency laws
Why it help explains Australia’s climate change policy changes
Not cost-free but benefits are bigger
Two very differing arguments
A new resource for public administration professionals interested in public policy
NSW Top 50 list
The next generation of Australian leaders
Traditional management rules no longer apply
Clear opportunities but will not solve systemic problems in government
Dedicated, highly trained and elitist?
Does it reduce national polarization?
Supporting or undermining diversity?
The new NSW Public Service Commissioner
Latest AJPA analysis
Being a Public-Sector Entrepreneur
A New Program of IPAA NSW Events
Doing More By Doing Less
We need systematic development of their change management capabilities.
Can’t Be Taken For Granted
Trialling Co-Working Spaces for Public Servants
What It Could Look Like…
We Need Leaders To Loosen Their Grip On Command And Control
What is your relationship with technology?
...faster than demand for STEM skills
Big ideas from 2018 Conference speakers
A spur for much-needed modernisation
It’s the future of your career
The seven capabilities needed at every level
Here’s how to get better at it.
Building e-resilience in the workforce
Tips for the enduring public servant
might just be Anglo traits
Is it a myth?
A teaching tool for public administration?
Five mistakes to avoid when starting a new program
New frontiers in behavioural insights
How AI can be a tool to support better strategies.
Which one helps your team do their best work?
Start thinking about it as a service
As notable for what is not in it as what is.
Using body language to your advantage
...how can being more human help us deliver better community services?
Redefining 'value for money'
How measuring performance by numbers backfires
Short programs won't end racial harassment and discrimination
If Your Company Doesn’t Care About It
The business case for diversity
Awareness can help you combat uncertainty
Small and usually driven by PS leaders and not politicians
(and why it affects Family Violence service delivery)
And tips on how to reach them
Even though it’s not actually that time-consuming
Extremely positive language usually conceals under-performance.
An essential public sector survival skill
Is there any evidence it actually works?
Career advice for public servants
Eight essential ingredients
What is the pathway for success?
Three lessons that will help
Nominations close 8 May
The things you bring and the lessons you learn
Why public sector workplaces need a new approach
That no one will tell you about
Think of a sandwich
Stop putting new labels on standard public sector practice
Thinking strategically about your career development
What you need to know
Preventing an ethical spillover
Is the distinction between contractor and consultant still clear?
While still managing risk
...and how can it protect your data?
10 ways governments will change (and what they risk getting wrong)
Free CPD points seminars on important legal issues
Recognising the work of individuals and teams
Does it really help to change what you choose?
Stop thinking about best practice and start looking for new conceptual tools.
The voice of the citizen creates new possibilities for public administration.
Improving how the public service remembers and learns from past experience
Celebrating success - Pushing for change
Unethical conduct can rub off on staff and rub off on culture
We take the path of least resistance
Professional associations like IPAA can play an important role in improving gender diversity in the public sector
Five imperatives for policymakers to keep in mind
What does it mean for their use in Australia?
5 key steps you need to take
The twin impulses affecting policy debates
Supporting the transformation of public services
Is government getting good advice from consultants?
Government must get better at showing how it uses evidence to make policy
Our annual Picnic In The Park kicks off a big year of events
Like zombies in a horror film, and with the same level of intellectual rigor.
New paper with the potential to revolutionise what the public services do and how they do it
Has the potential to worsen the effects of overwork
25 of days are spent alone
We need a new approach to file management
We have forgotten the wealth-creating role of the state
Is the bell tolling for private sector providers of government services?
Public services of the future require a different set of workforce roles than in the past
Stop following fads focused on short-term
The tale of new technologies causing the death of work is the prophecy that keeps on giving.
Four ideas about the role and means of stewardship.
Coming to your device soon
The move from smaller government to better government
The distractions that stop us from thinking more productively about the future.
Announced by new IPAA National President Professor Peter Shergold
...solitude is a competitive advantage
How to avoid the "execution trap".
NT public service hits gender parity at senior levels
Laws and rules are lagging behind government practice
Creative destruction or greater flexibility?
Four tests for whether you are governing ethically
Fact check on a celebrated piece of public policy
If you think about zombies, you will never do it again
If you knew about it, as a leader you would be liable
Implications of the High Court's decision on Barnaby Joyce and Fiona Nash's decisions as Ministers
Surviving in a "VUCA" world
Will Jacinda Arderns walk away from New Zealand's much publicised "social investment" policy?
As the future becomes more uncertain, building trust becomes even more important
How one idea can help drive public sector bodies to meet important public policy goals
Unlike NSW and the Commonwealth, Victoria is aiming for a single whole-of-govt website.
New research from QUT, IPAA NSW's academic partner, suggests that we should stop trying to make introverts into extraverts and put more effort into making them feel confident about their real leadership potential.
No cause for alarm?
ANZSOG library of public policy case studies is now open access
Not sure how to report it and fear personal repercussions if they do
NSW Deputy Secretary Deidre Mulkerin for Commissioning at the Department of Family and Community Services (FACS) was our Stewards on the Couch guest on 27 September, 2017.
Why Transport for London's decision could reshape the regulation landscape
You can source new staff sooner and find new positions faster
Simple steps to stop big mistakes
Why you need to start caring right now
10 ways to get things done in government
And four ways to make it better
Coming storm or just a breeze?
Useful glossary for understanding the energy policy debate
Not "soft stuff" and not "good or bad"
Easy to reject. Difficult to replace.
The amount that Australians spend - per head - on cigarettes has dropped by 75% since 1981
Why the pass/fail approach won't work on its own
Prize winner in the 2017 Graduate Certificate of Public Sector Management program.
When bosses try to make companies more casual they can end up introducing bias
...public sector whistle-blowers still lack protection under Australian law
IPAA (NSW) Young Professionals' Network
Six ways to keep your innovation idea moving
The pros and cons of a controversial policy idea
Public policy metrics that really matter.
Meet your insurance assessor…
Germany issues first ethical guidelines for car makers
Why people turn down free money
Open and curious or focused on the public good?
“…hand it over to the PMO, PM&C or Premier’s departments.”
Sonja Stewart, Deputy Secretary, NSW Department of Premier & Cabinet sits On the Couch with Monica Attard...
Three signs you need to improve your management skills…
Susan Pascoe AM on improving gender equity in the public sector
Examples of best public sector practice
Is too much scrutiny creating faint-hearted public servants?
Dump the jargon, tell the brutal truth and get over change fatigue. Martin Hoffman’s vision of a high performing public service is frank, gutsy and very human.
What do they mean for education?
How we, and the goods we need, will travel over the coming 40 years.
Engaging the ‘empire of rules’ and the ‘commonwealth of ideas’.
Understanding what is possible in policy
The complexities of ban-the-bag policies in the real world
...stop running bad ones.
Communities of Practice can help
...and why the definition matters
...that can help Australia’s public sector to thrive
The toughest test of a manager is dealing with mediocrity, not poor performance
What sabotages a public sector Performance Management System?
Ranks third in the world on civil service effectiveness index
Is it rising and what are we actually measuring?
Laws criminalising grand corruption exist in virtually every country. Why not create an international forum to enforce them?
It is more about perception than lack of ambition
Venue and fine dining option!
Changing to meet the needs of the sector
Thoughts of a former Premier's Chief of Staff
Surprisingly positive and NSW does well!
It’s easy to forget that technology rollouts require an engaged frontline.
A summary of thinking from the 2017 State Conference
Learning from public sector experimentation with artificial intelligence
Devolving decision-making to Aboriginal communities
Lessons from Victoria
The Prime Minister and Cabinet's new Deputy Secretary for Indigenous Affairs
‘We need to do better’
4 ways to cultivate a “just say no” mindset
David Gonski and Carol Schwarz on whether quotas are the solution for women’s under-representation in business and politics.
How is the government workforce similar to the private sector?
IPAA's 2017 Budget Briefing Breakfast was attended by more than 300 interested public sector employees who listened to the Secretary of NSW Treasury and NSW Industrial Relations, Rob Whitfield, outline the 2017-18 State Budget.
IPAA NSW hosted 300 delegates at its State Conference on 15 June 2017 with the theme: How digital transformation is changing public sector skill sets.
More than 900 CEOs and Young Professionals attended the 15th Annual CEO and Young Professionals Breakfast on 26 May 2017, covering the theme: The Public Sector of the Future.
Productivity Commission stays on track in terms of costs
Management or leadership practices that actually improve organisational performance
Unloved but essential
Recognised for their contribution to public administration
Is it time to start regulating nudges?
Moral symbols reduce requests to behave unethically
"A well-executed bad process delivering a bad result"
A counter intuitive but important suggestion…
...and how the sector will change because of those trends.
17 NSW agencies heed Peter Shergold’s call to recruit refugees
Why sensationalized terrorism coverage makes us overreact to risk.
…can teach us about public policy in the current one
The effect of partisanship in the workplace
Nothing to do with technology. A lot about how people worked.
EY on what NSW Government entities need to know
Getting them right to enable public servants to serve
Disruptive but also potentially solution creating
It's not rocket science
From a reform and modernisation program to a wholesale services delivery platform.
The poor cousins of policy development despite being 150 times harder…
The new digital face of the NDIS
IPAA NSW Council member Iona Krefel (including the three Apps you need on your phone)
Time for governments to stop stockpiling software vulnerabilities
If we want to make good decisions, those decisions had better be based on reality, and not on delusion, fantasy, or falsehood.
Five tips for survival
Open data and visualisation
Consistency, clarity and transparency...
Three ways to speed up public sector decision making
Ultrasonic beacons, not S-Town
The Kodak warning
More than 50 people attended IPAA NSW’s 14th ‘On the Couch’ forum on 27 April with guest Jeannine Biviano, the recently appointed Deputy Secretary, Government and Corporate Services at the Department of Finance, Services and Innovation.
David Nicholson, Acting Secretary of the Tasmanian Department of Premier and Cabinet and 2016 Young Public Sector Leader award winner.
The embedded data in them reveals way more than you think
(without losing it)
ANZSOG's guide to a big idea
IPAA offers free online training in this crucial public sector skills
For the private sector, the damage can be permanent
How to triage new technology
IPAA NSW Councilor Robert Alder
Five ideas and a checklist
Short-term saving, long-term damage
Predicting who they are and understanding why they do it
Using customer experience to improve government performance
Opportunities for more than the techs
What you need to be thinking about
Bill Eggers on why it’s different and what it means for innovation
Do you know what it really means?
Three tips for breaking the bad news
The Copenhagen City Data Exchange provides a service for the sale, purchase and sharing of a wide variety of public data...
Premier’s Awards 2017
How many have you heard before?
Help improve oversight of NSW ICT projects
And what are they most worried about?
More than 120 people attended IPAA NSW’s On the Couch event last night that featured Mark Scott AO, Secretary of the NSW Department of Education.
Most can be avoided
Stopping city building fires before they start
Making it easier to prove who you are
Three essential steps in transforming the “brownfields" of public sector IT.
Seven ways to usefully reframe discussion about a problem
From re-writing letters to overly cautious policy advice
Maybe re-regulation is the solution
More than 100 people celebrated International Women’s Day at IPAA NSW’s event on Tuesday night.
Examples from around Australia of how thinking about gender equity could improve the way that the public sector works
International Women’s Day Eve event address from the first female NSW Auditor General, Margaret Crawford FIPAA.
Information Commissioner reports on what's working and what still needs to be improved.
Best advice: Remember where the magic happens...
Margaret Crawford is the NSW Auditor General and the first woman to hold that position. She describes why the public sector still struggles to get gender equity in the make-up of its senior leadership group and what it could do to redress this imbala
School vouchers: new research says they fail
Get more done in less time and stop feeling so overworked and overwhelmed.
...it’s the end of the Middle Class
More than 60 people attended the Stewards on the Couch event last night, which featured an interview with special guest, Secretary of NSW Health Elizabeth Koff.
Australian Public Sector Anti-Corruption Conference 2017: Call for papers closes soon!
What happens when public administration becomes an explicit site of politics?
Time to stop blaming women for inequality in the workplace
What is your privacy personality profile?
Biggest misconceptions, who it will affect and why you need to be at IPAA's special briefing...
Even with the restraints created by public sector probity processes, it’s not impossible...
The tendency for managers to use their instincts and intuition, rather than data and science, is ubiquitous and limits real progress in improving managerial performance.
Why career paths don’t always go to plan
Could you and your staff explain what your agency is trying to accomplish?
Last night IPAA NSW members enjoyed the annual Picnic in the Park event, a special event at Sydney’s Royal Botanic Gardens for members.
Particularly for long-term debt and when financing private projects...
Three ingredients for rebuilding trust in our institutions
How useful is private sector expertise in managing government?
Special guest speaker at IPAA NSW's 2017 International Women's Day event
State governments are arguably now at the forefront of industry policy in Australia.
One option for Managers when personal relationships break down in a workplace.
It’s the crucial ingredient that advocates often don’t recognise…
How to be a good public servant in difficult times.
Behavioural insights usually focus on individuals, but can its focus be broader?
What is the death rate in your local hospital?
Our special event will help you understand its implications and the thinking behind it
Lack of a ‘social licence’ from a sceptical community and the challenge of de-identifying data in a way that makes it still useful
What convict transportation teaches us about monitoring public services under contract
The damage being done by the stone throwing and hand-wringing over government IT
Why impartial institutions are more important than ever
What managers can do to make collaboration easier
Participants in our 2016 Drive Your Career Mentor Program describe how it has helped them get better career clarity
Wunderman-Bienalto, an IPAA NSW partner, on the the public sector lessons from changes happening in the private sector.
The final interview in the 2016 Stewards on the Couch event series on 12 December was with Andrew Cappie-Wood, the outgoing IPAA NSW President and Secretary of the NSW Department of Justice.
Fyusion, IPAA NSW’s knowledge partner, looks at what happened in 2016 and offers three keys for success in 2017.
Plus what innovation needs to look like on a day-to-day basis and why the public sector needs to stop employing ‘people who look like us’
Keeping heads up while others are losing theirs - the public service operating in a policy world of international and national turbulence and uncertainty
This is your opportunity to nominate a high performing colleague for a Public Service Medal
The apps on her phone, the books she is reading and why the NSW public sector matters
The precursors to empowering people, the most practical advice she ever got and how Instagram can improve your presentations [and holidays]
Can complexity theory help us understand why some public policy challenges seem so hard to tackle?
Why some groups are so good at predicting the future and why Born To Run is more than a song
Why behavioural insights are upending economics and creating new tools for social policy
Will digital upend the way we do social policy?
Wrap up of one of IPAA most popular events
New President elected at the AGM followed by the Spann Oration
George Megalogenis on how immigration can be the new organising idea for big public policy thinking
NSW Public Sector Community of Finance Professionals Breakfast attendees find out
The behaviour change created even before the “sugar tax” was introduced in the UK
The new IPAA NSW President on the best public service advice he ever got, the apps he has on his phone and what to talk about when you meet him....
Support your staff, keep your stakeholders close and look for new ways of building your case
"My phone battery is flat" will not be an excuse...
A new survey from the NSW Auditor General provides a disturbing snapshot into the world of public sector fraud
Stop trusting your intuition
The NZ Ombudsman discusses the differences between the work of Ombudsman offices in Australia and NZ
'All your files belong to us’. Could a hacker shut your department out of its own files?
Performance management is often viewed through the lens of improving under-performance. But it can also be a way to “make your better best”
Lifting the tinfoil hat – understanding conspiracy theorists
Practical tips on getting your writing active
New analysis of how Australian health dollars are spent challenges public sector myths.
Conversation starters/stoppers and career development opportunities that caught our eye…
A window into the world of 127,000 NSW public sector workers.
Check your understanding of a key principle that underpins the relationship between public administration and citizens.
New Zealand’s Chief Ombudsman, is a keynote speaker at the final plenary session of IPAA’s National Investigations Symposium on 9-10 November that attracts the who’s who of investigators and complaint handlers.
The secrets to helping people adapt to change.
A growing population demands a rethink in education planning.
Is it time to reinvent industry policy?
Male directors see no performance gain from diversity on company boards.
Investigations run by statutory bodies are an important part of our democracy.
Safeguarding sport and the reputation of athletes.
The Commonwealth makes big changes in the development of digital government.
Engaging our employees…
What’s not being talked about?
How to use stories at work and the ultimate “What if…” novel?
Thinking that worked for me.
Ann Sherry will present the IPAA NSW 2016 Spann Oration on Wednesday 23 November.
How blokey workplace cultures facilitate corruption
Can you tell if a request for information passes the public interest test?
Interest in stewardship is growing because government is increasingly not the direct deliverer of public services.
You can now ‘click to hire’ using the Commonwealth’s new Digital Marketplace
Keynote presenter at the 2016 IPAA National Conference, Laura Tingle, diagnoses “political amnesia”.
Research links shared workspaces in Australia with a range of bad workplace outcomes.
What most people get wrong about ‘the sunlight test’…
Can analytics help build better teams?
What every new manager needs to know.
What to remember when you become a manager.
Five strategies for being a leader that others want to follow.
Meet the winner of the 2016 IPAA NSW Public Sector Management Program (PSMP) Award.
Reflections on career, motivation and leadership.
Tips to identify and then work with your least favorite workplace leader
As Australia’s public sector learns from #censusfail, William Eggers argues that in a time of rapid change, being ready to fail early and get past it is essential.
A new study identifies some uniquely Australian attitudes to public sector fraud.
A frank US opinion on whether small taxes on Uber and Lyft payments should be used ti subsidise the old taxi industry and whether the new sharing economy will be as disruptive as some think
Are you confident about holding a performance management discussion?
What is the role of emotional intelligence in good leadership?
Three quick reminders about how to become a better leader
Ideas from the “father of modern management” and one of the world’s most celebrated management consultancies.
Many have argued that public sector leadership has its own particular challenges.
Peter Shergold, the NSW Coordinator-General for Refugee Resettlement and former Secretary of the Department of Prime Minister and Cabinet talks about five innovations that will make governance more participatory and inclusive.
Conversation starters and stoppers for your networking needs…
Australian governments spend around $192 billion a year on services including childcare, education, health, emergency management, housing, and justice. But is the public service up to the job?
Productivity is one of those subjects that fascinates economists and bores, or mystifies, almost everyone else.
The public service has always made a strong claim about being a merit based employer. But a new report released by the organisations Chief Executive Women and Male Champions of Change have cited research which has found that the more an organisation
Travis Tygart is the CEO of the US Anti-Doping Agency (USADA). In 2012, his name became inextricably linked to Lance Armstrong’s when the seven-time Tour de France winner was stripped of his titles and given a lifetime ban from cycling due to doping
Penny Webb-Smart, former Executive Director Service Reform, NSW Department of Finance, Services and Innovation in this Q&A on digital transformation provides a glimpse of the digital future for government.
The Drive Your Career Conference on 10 August provided attendees with thought-provoking speakers and seven panel sessions on how to successfully build a career in the public sector.
Nick Gruen looks at the current Productivity Commission enquiry into the delivery of human services and argues that, rather than relying on markets, placing the needs and perspectives of users at the heart of all the difficult choices is the best way
It is still early days in the #CensusFail debacle — and many of the important facts are not known or verified — but there are some obvious early lessons.
At a recent Women’s Leadership Network Luncheon, The Hon. Catherine Cusack, Parliamentary Secretary to the Premier, and Marina Go, General Manager of the Hearst Bauer Media brands and legendary editor and publisher each offered five ideas for women i
The South Australian Royal Commission into the state’s child protection system has slammed public sector policy and process.
Going for public sector gold.
The launch of Pokemon Go has seen the rebirth of a 90s craze in the smartphone era.
Five ways to reduce the recruitment problems caused by unconscious bias
Strangely wide variations found in what different countries view as acceptable Nudges.
In the US, women get vague generalities, men get specifics.
New survey gives the public service an overall net positive score of 34 on an ethics index.
Advice from forty senior public sector managers about what they actually think and do when they are straying into politics.
Peter Shergold, former Secretary of the Department of Prime Minister and Cabinet, has ten lessons that all public servants should learn from the failures of past government policies and programs.
He will be speaking at a University of Sydney event
Practical tips for dealing with an intangible element that all negotiators have to prepare for and take steps to prevent.He will be speaking at a University of Sydney event
Sneak preview of our On The Couch discussion with Martin Hoffman, Secretary of the NSW Department of Finance, Services & Innovation.
On Wednesday 10 August, IPAA presents the Drive Your Career conference and mentoring program, which is designed to accelerate career development and progression of public sector employees who show high potential.
Performance reviews are universally unpopular with employees and managers because they can be confronting, awkward and overly bureaucratic. But new research and leading Australian academics suggest that ditching them entirely may be misguided.
Trust and organisational performance are closely connected and this Harvard Business Review article looks at three steps in developing your trust-building skill.
Bill Eggers, Director of Public Sector Research Director at Deloitte, looks at how digital innovators are testing ways to modernize long standing bureaucratic processes and offers eight innovations worthy of replication.
The NSW Aboriginal Career and Leadership Development Program is designed to develop management and leadership capabilities for Aboriginal employees in the NSW Public Sector.
The annual Drive Your Career Conference and Mentoring Program is designed to accelerate career development and leadership capabilities of high-potential public sector professionals.
Why institutionalizing dissent within an agency, rather than whistle blowing protection, creates a healthier democracy and what works in preventing group think
Why is it that in so many apparently functioning states everything seems to be working but nothing gets done? Or, to put it another way, there’s lots going on but nothing seems to be happening.
To innovate in an organisation requires people to collaborate and think, logically and creatively. To enable this, you need to use a structured approach and tools to innovate, plus you need to foster an innovative climate.
In NAIDOC week we highlight a report from the NSW Ombudsman's Office, 'Fostering economic development for Aboriginal people in NSW'.
Robots may well become part of everyday life sooner than we think.
If Australia is to maintain national competitiveness and generate growth and jobs, organisations need to navigate through a phase of increased uncertainty and ambiguity, disruption and change.