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Building and sustaining resilience




In-house Enquiry

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Course Overview


This course enables and empowers learners with practical tools and an action plan to build a positive mental mindset and increase their awareness of their own state of mind. Models will be provided that can be applied in everyday life as well as in the workplace. The main aspects of this course are focused on cultivating a resilient mindset, looking after yourself, managing the work–life balance, and building and sustaining your resilience strategies.

Learning Outcomes


  • Gain a thorough understanding of what a resilient mindset is and how resilience, or lack thereof, affects people
  • Understand the risk factors for stress, anxiety and depression and what the characteristics of a stress-hardy mindset (commitment, challenge and personal control) is
  • Understand the importance of self-talk - optimism/pessimism
  • Take personal responsibility for their career and wellbeing
  • Understand the difference between surviving and thriving (what things do ‘successful’ people do)
  • Understand the importance of emotional factors on yourself and others
  • Gain practical coping skills to take back to the workplace
  • Implement a positive action plan.

NSW Public Sector Framework Capabilities


This course is targeted at Intermediate to Adept level. The following behaviours from the framework are covered:

Personal Attributes: Display resilience and courage, Manage self

  • Be flexible and adaptable and respond quickly when situations change.
  • Offer own opinion and raise challenging issues.
  • Listen when ideas are challenged and respond in a reasonable way.
  • Stay calm and focused in the face of challenging situations.
  • Look for and take advantage of opportunities to learn new skills and develop strengths.
  • Show commitment to achieving challenging goals.
  • Examine and reflect on own performance.
  • Seek and respond positively to constructive feedback and guidance.
  • Demonstrate a high level of personal motivation.

Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].