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Deliver results at meetings




In-house Enquiry

This course is only available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Course Overview


This workshop helps participants run meetings as effectively as possible. It is targeted at those who want practical ideas to make meetings more productive, skills to manage difficult meetings and ideas for increasing participation. The workshop teaches participants how to structure for the meeting cycle. It gives a step-by-step guide.

Learning Outcomes


  • plan for an effective meeting and write an effective agenda
  • get participants to meetings on time
  • keep meetings to a minimum
  • keep discussions on track
  • manage difficult and unproductive behaviour in meetings
  • increase participant involvement
  • accommodate the demands of the GIPA Act
  • manage the minute taker and the minutes to increase their productivity
  • evaluate a meeting or committee’s effectiveness
  • manage virtual meetings

NSW Public Sector Framework Capabilities


This course is targeted at Intermediate to Adept level. The following behaviours from the framework are covered:

Relationships: Communicate effectively

  • Focus on key points and speak in ‘Plain English’
  • Clearly explain and present ideas and arguments
  • Listen to others when they are speaking and ask appropriate, respectful questions
  • Communicate routine technical information clearly
  • Tailor communication to the audience
  • Clearly explain complex concepts and arguments to individuals and groups
  • Create opportunities for others to be heard
  • Actively listen to others and clarify own understanding

Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].