To provide skills in designing and delivering an effective panel event for consultation groups, information forums or other similar sessions. This program takes a practical and interactive approach towards panel moderation planning and execution to ensure objectives are met. It also focuses on a range of ways for the MC or moderator to build participation and commitment to results, to arrange logistics, as well as skills for dealing with difficult behaviours in the audience.
- Understand the role of panel moderation in group processes
- Set a clear purpose and objectives for the panel event
- Design a panel moderation using a range of approaches, tools and techniques
- Use effective communication skills to facilitate panel discussion, question and answer sessions and to minimise the impact of difficult or disruptive behaviour in the audience
- Enable a panel and audience to achieve agreed outcomes.
Key topics include:
- The nature of a panel event and the role of the MC and/or moderator
- The communication skills and personal characteristics required of the MC/moderator
- Framing and other key tools for the panel moderator
- Interpersonal dynamics in the panel processes
- Managing time, logistics, audience dynamics, panellist participation, questions from the floor
- Working towards positive outcomes, handling difficult audience behaviours
NSW Public Sector Framework Capabilities
This course is targeted at Advanced level. The following behaviours from the framework are covered:
Relationships: Communicate effectively, Work collaboratively, Influence and Negotiate
- Present with credibility, engage varied audiences and test levels of understanding<
- Create opportunities for others to contribute to discussion and debate
- Actively listen and encourage others to contribute inputs
- Adjust style and approach to optimise outcomes
- Build cooperation and overcome barriers to information sharing, communication and collaboration across the organisation
- Gain consensus and commitment from others and resolve issues and conflicts
Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].