MC and panel moderator skills

MC and panel moderator skills



In-house Enquiry


This course is only available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Course Overview


To provide skills in designing and delivering an effective panel event for consultation groups, information forums or other similar sessions.  This program takes a practical and interactive approach towards panel moderation planning and execution to ensure objectives are met.  It also focuses on a range of ways for the MC or moderator to build participation and commitment to results, to arrange logistics, as well as skills for dealing with difficult behaviours in the audience.

Learning Outcomes


  • Understand the role of panel moderation in group processes
  • Set a clear purpose and objectives for the panel event
  • Design a panel moderation using a range of approaches, tools and techniques
  • Use effective communication skills to facilitate panel discussion, question and answer sessions and to minimise the impact of difficult or disruptive behaviour in the audience
  • Enable a panel and audience to achieve agreed outcomes.

Key topics include:

  • The nature of a panel event and the role of the MC and/or moderator
  • The communication skills and personal characteristics required of the MC/moderator
  • Framing and other key tools for the panel moderator
  • Interpersonal dynamics in the panel processes
  • Managing time, logistics, audience dynamics, panellist participation, questions from the floor
  • Working towards positive outcomes, handling difficult audience behaviours

NSW Public Sector Framework Capabilities


This course is targeted at Advanced level. The following behaviours from the framework are covered:

Relationships: Communicate effectively, Work collaboratively, Influence and Negotiate

  • Present with credibility, engage varied audiences and test levels of understanding<
  • Create opportunities for others to contribute to discussion and debate
  • Actively listen and encourage others to contribute inputs
  • Adjust style and approach to optimise outcomes
  • Build cooperation and overcome barriers to information sharing, communication and collaboration across the organisation
  • Gain consensus and commitment from others and resolve issues and conflicts


Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].