Writing Briefs

Writing Briefs

22 October 2020 (facilitated online)

In-house Enquiry


This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Course Overview


  • Increase your competency in writing briefs to meet the expectations of your managers
  • Know how to structure your briefs so they are on one page and do not keep coming back to you for correction
  • You will learn to write the new plain English briefs, based on sound evidence and clear arguments. You will be given step by step guides in writing a clear brief on one page. You will learn what to put in and what to leave out of a brief.

"Dennise would have to be the best presenter I have experienced within the business so far."
Recent learner feedback

Learning Outcomes


  • Write briefs that comply with your agency’s template
  • Be able to use the new plain English briefing note templates
  • Produce recommendations based on sound evidence and clear arguments
  • Decide what to put in and what to leave out of the brief
  • Use clear, concise and grammatically correct language
  • How to present options and discuss risks.

"Dennise was so knowledgeable and engaging and made me feel less stressed about writing briefing notes."
Recent learner feedback

NSW Public Sector Framework Capabilities


This course is targeted at Intermediate to Adept level. The following behaviours from the framework are covered:

Relationships: Communicate effectively

  • Speak at the right pace and volume for varied audiences.
  • Display active listening.
  • Listen to others when they are speaking and ask appropriate, respectful questions.
  • Explain things clearly.
  • Focus on key points and speak in ‘plain English’.
  • Be aware of own body language and facial expressions.
  • Monitor own and others’ non-verbal cues and adapt where necessary.
  • Communicate routine, technical information clear.

Course Facilitator

Dennise Harris




Dennise Harris was a senior administrator and has extensive writing experience in many contexts in the public sector. She worked as a speech writer in a public sector organisation for several years. Dennise has been an Inspector of Schools and has lectured in English at Macquarie University. She has also held teaching and management positions. Dennise delivers IPAA NSW writing courses and has trained many hundreds of NSW public sector employees in how to write letters, briefing notes, reports and a wide range of other documents that public sector employees have to write.

"Effective, engaging walk through of the steps required for writing briefs, tailored to the style guides required of my organisation."
Recent learner feedback

Course Materials


All course materials (including the workbooks) will be made available through our digital learning space, Illuminate. Your Illuminate access details will be provided 7 days prior to the course date.

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Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].