Writing in plain English

Writing in plain English

8 December 2020 (facilitated online)

In-house Enquiry


This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Course Overview


  • Gain confidence in making a document easier to read
  • Apply a step-by-step guide to writing clear and effective documents for work purposes.

This workshop helps participants to write in a reader friendly way so their readers will actually read their documents. Participants learn field tested methods that will help them write complicated ideas in a clear and easy style. They develop a process to use so they can get that document off their desks quickly. The course looks at how to take the clutter out of language and off the page. Participants work through practical examples where they see the difference writing plainly makes. They are given lots of opportunities to practise their new skills and compare them with model versions.


"The quality of the presenter was FANTASTIC. Her ability to systematically yet briefly explain every single step in the logic of her helpful suggestions was incredibly good. I would have no hesitation in recommending her in the highest possible terms to anyone for a course on the use of plain English."

Recent IPAA learner


Learning Outcomes


  • Know the characteristics of plain English
  • Have a variety of options for making their sentences shorter
  • Have lots of ordinary words to use in the place of those technical words that people just do not understand
  • Have two ways to avoid using acronyms
  • Use simple modern formatting techniques to make the page look clear and easy to read
  • Know how to avoid passive voice, if they need to
  • Know how to get their key message across quickly.

Benefits to your organisation

  • Documents produced will be more equitable because more people will be able to understand them
  • Greater efficiency as clients will be less likely to ring to have documents explained to them

Benefits to you

  • Greater confidence about how to make any document easier to read without sacrificing rigour and accuracy
  • Sense of satisfaction in writing in a way that is likely to be read and understood

"I found the course on plain English to be very engaging and useful in teaching the small 'tricks' that make your communications more effective, punchy and the message understandable for your audience. Thank you IPAA for the great course."

Recent IPAA learner



Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].