In-house Learning

IPAA NSW brings learning directly to your workplace through our customised in-house courses and programs. This agile, cost efficient and highly regarded solution enables you to design learning to achieve team, agency and cross-agency capability development. Our entire portfolio can be customised to meet your learning needs and delivered at a time or location of your choice.

The vast majority of our courses can be delivered virtually via multiple platforms, please ask us.

To discuss which learning is right for you and your team call IPAA NSW on 02 8066 1900 or click here to send an email enquiry.


Tailored Learning Solutions

IPAA NSW courses can be amended and/or combined to develop a course appropriate to your requirements, or we can assist you to develop your own bespoke course. If your organisation has a specific capability framework, our IPAA NSW learning team can further tailor courses and learning experiences to meet it. We can also utilise technology to bring geographically dispersed learners together or to provide blended learning options.

Knowledge, Experience & Expertise

Our facilitators are discipline experts and have been engaged because of their expertise in the sector as well as their knowledge of contemporary learning strategies. We work closely with you to ensure facilitators are the right fit for your organisation.

NSW PS Capability Framework

All short courses and programs are aligned to meet the level, outcomes and behaviours outlined in the NSW Public Sector Capability Framework.

Courses by Name

 Click to reveal course list

Advanced Diploma of Procurement and Contracting QUALIFICATION
Advanced policy development
Agile project management NEW
Analysing financial reports
Applied project management POPULAR
Building a credible business case
Building and sustaining resilience
Building, prioritising and managing your budget
Business acumen for the public sector
Communicate with confidence
Contract management essentials
Contract negotiation skills
Cost-benefit analysis
Customer engagement excellence
Customer service excellence
Customer service leader
Customer Xperience essentials
Deliver results at meetings
Develop an effective business case
Diploma of Procurement and Contracting QUALIFICATION
Diploma of Project Management QUALIFICATION
Effective performance conversations
Effective procurement capabilities
Effective program evaluation
Essentials for new managers
Expanding your leadership capabilities
Facilitation skills
Finance essentials for NSW government
Finance for non-finance professionals
Fundamentals of leadership
Fundamentals of team effectiveness
Great Managers® Program
How modern government works
Increase productivity and work effectiveness
Job application and interview skills
Leader as coach
Leading and managing others through change
Leading flexible workplaces
Leading with emotional intelligence
Managing regional and dispersed staff
Mastering your financial environment
MC and panel moderator skills
Performance fundamentals for new supervisors
Policy development: the basicsPOPULAR
Present with confidence
Probity in practice NEW
Project management fundamentals POPULAR
Risk management
Speech writing made easy
Springboard into People Management
Surviving in a changing environment
Taking minutes that count
The Resilience Advantage™
Understanding team behaviours using DISC
Writing briefs POPULAR
Writing comprehensive reports
Writing effective policies and procedures
Writing fundamentals for the public sector
Writing in plain English POPULAR
Writing ministerial correspondence POPULAR

Courses by Category