In-house Learning

IPAA NSW brings learning directly to your workplace through our customised in-house courses and programs. This agile, cost efficient and highly regarded solution enables you to design learning to achieve team, agency and cross-agency capability development. Our entire portfolio can be customised to meet your learning needs and delivered at a time or location of your choice.

Existing IPAA NSW courses can be amended and combined to develop a course appropriate to your requirements, or we can assist you to develop your own bespoke course. If your organisation has a specific capability framework, our IPAA NSW learning team can further tailor courses and learning experiences to meet it. We can also utilise technology to bring geographically dispersed learners together or to provide blended learning options.

All short courses and programs are aligned to meet the level, outcomes and behaviours outlined in the NSW Public Sector Capability Framework.

Our facilitators are discipline experts and have been engaged because of their expertise in the sector as well as their knowledge of contemporary learning strategies. We work closely with you to ensure facilitators are the right fit for your organisation.
To discuss which learning is right for you and your team call IPAA NSW 02 8066 1900 or email us at

Courses by Category

**also available via facilitated online delivery

Building a Credible Business Case

Business Acumen for the Public Sector**

Develop an effective business case**

Course List by Name

**also available via facilitated online delivery

Advanced Diploma of Procurement and Contracting**
Advanced Policy Development**
Agile Project Management**
Analysing Financial Reports**
Applied Project Management**
Building a Credible Business Case
Building and Sustaining Resilience**
Building, Prioritising and Managing Your Budget
Business Acumen for the Public Sector**
Communicate with Confidence
Contract Management Essentials**
Contract Negotiation Skills**
Cost-benefit analysis**
Customer Engagement Excellence**
Customer Service Excellence**
Customer Service Leader**
Customer Xperience Essentials**
Deliver Results at Meetings
Develop an effective business case**
Diploma of Procurement and Contracting**
Diploma of Project Management**
Effective Performance Conversations**
Effective Procurement Capabilities**
Effective Program Evaluation**
Essentials for New Managers
Expanding your Leadership Capabilities
Facilitation Skills
Finance Essentials for NSW Government**
Finance for Non-Finance Professionals**
Fundamentals of Leadership
Fundamentals of Team Effectiveness**
Great Managers® Program**
How Modern Government Works**
Increase Productivity and Work Effectiveness**
Introduction to Public Sector Performance Management
Job application and interview skills**
Leader as Coach**
Leading and Managing Others Through Change**
Leading Flexible Workplaces
Leading with Emotional Intelligence
Managing Regional and Dispersed Staff
Mastering Your Financial Environment
MC and Panel Moderator Skills
Mental Health First Aid
Performance Fundamentals for New Supervisors
Policy Development: The Basics**
Present with Confidence
Probity and ethics in practice**
Project Management Fundamentals**
Risk Management**
Speech Writing Made Easy**
Springboard into People Management**
Strategic decision-making for the public sector professional** NEW
Surviving in a Changing Environment**
Taking Minutes that Count**
The Resilience Advantage™
Understanding Team Behaviours Using DISC
Writing Briefs**
Writing Comprehensive Reports**
Writing Effective Policies and Procedures
Writing Fundamentals for the Public Sector
Writing in Plain English**
Writing Ministerial Correspondence**