Our Annual State Conference is a highlight on the IPAA NSW calendar. Held in May each year, the event is attended by over 300 delegates and discusses the big ideas which have the potential to reshape what the public sector does and how it works. The State Conference is recognised amongst the public sector as the premier platform for dialogue, debate, networking and collaboration. Each year the conference explores a topic that is critical to the public sector workforce.
Join colleagues from across the NSW public sector for an interactive one-day event that will help you upskill so you can apply these skills to your workplace.
In 2019, our 10th Annual State Conference will focus on the theme, 'Transforming Lives: How to apply a customer service mindset in our citizen-centric world'. At this conference you will discover what having the customer at the centre really means, how to use data and analytics to deliver better customer outcomes and how the NSW public sector can best embody customer centred design and delivery. Visit our 2019 State Conference website for further information or to register.