BSB51918 - Diploma of Leadership and Management (Online)

BSB51918 - Diploma of Leadership and Management (Online)

For enrolment information, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.

Professional & Associate Members $6,490
Affiliate Members $6,490
Non Members $6,490



Course Overview


This course covers the competencies required for independent and self-directed work in the public sector. It is particularly suited to those working in an environment where there is a range of responsibilities which are diverse in nature rather than within a narrow specialisation and/or they work in small or regionally-based organisations. The course consists of 12 units and the learning and employability skills include communication, teamwork, problem-solving, initiative, research and analysis, technology, planning and organising, and self-management.

Learning Outcomes


  • Leadership, enhanced emotional intelligence and effective workplace relationships.
  • People and performance management capabilities.
  • Government budgetary and resource allocation.
  • People management and team effectiveness.
  • Quality management and continuous improvement.
  • Customer service.
  • Understanding of operational planning, budgets and financial accountability.


This course is delivered in a partnering arrangement with UNE Partnerships (RTO ID No 6754).

 

NSW Public Sector Framework Capabilities


This course is targeted at Adept to Advanced level. The following behaviours from the framework are covered:

People Management: Manage and develop people, Inspire direction and purpose

  • Negotiate clear performance standards and monitor progress.
  • Develop team/unit plans that take into account team capability, strengths and opportunities for development.
  • Provide regular constructive feedback to build on strengths and achieve results.
  • Address and resolve team and individual performance issues, including unsatisfactory performance in a timely and effective way.
  • Monitor and report on performance of team in line with established performance development frameworks.
  • Refine roles and responsibilities over time to achieve better business outcomes.
  • Recognise talent, develop team capability and undertake succession planning.
  • Coach and mentor staff and encourage professional development and continuous learning.
  • Promote a sense of purpose and enable others to understand the links between government policy and organisational goals.
  • Build a shared sense of direction, clarify priorities and goals and inspire others to achieve them.
  • Work with others to translate strategic direction into operational goals and build a shared understanding of the link to core business outcomes.
  • Create opportunities for recognising and celebrating high performance at individual and team level.


Enquiries: For enrolment information, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.
When
1/07/2019 - 30/06/2020 11:59 PM
Where
ONLINE
 

Terms and Conditions
Payments

Payment must be made either in full online at the time of confirming purchase or 14 days from the date of the invoice.
Payment is required prior to attending the event or course. 

Cancellation policy - Events
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the event running — no penalty will be incurred
  • Cancellation received within 5–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–5 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the course start date — no penalty will be incurred
  • Cancellation received within 7–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–6 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend, 100% of the event fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full
  • Transferring your registration to another person can be done at any time without penalty, provided that nominee details are provided within a minimum of 2 business days before course/event start date; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
Penalties may be waived in exceptional circumstances, work commitments do not count as exceptional circumstances.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrollment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration will be refunded. 


For our full terms and conditions click here

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