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Future of Work Forum: Online Event

Future of Work Forum: Online Event

Live Online Event

Registrants will have access to the recording for 365 days after the event
Thursday 28 May 2020
12:00 PM to 1:00 PM
Professional & Associate $25
Affiliate $35
Non Member $55

If you are a NSW public sector employee, then you are eligible for Affiliate membership free of charge. Click here to join.

Digital Transformation: Are we there yet?


Digital transformation across the public sector has stalled. After over 25 years of considerable time, money, and effort at national, state, and local levels, we’re still not ‘there’ yet.

NSW is focused on creating a long term shift in improving government services for citizens and creating a world class public sector by 2023. A key part of shifting the design and delivery of public policy and services is the way in which digital technologies, and their associated tools, platforms, and organisational culture and capabilities, are used. 

While successive waves of investment in digital transformation have focused on improving the transactional functions and activities of government, they have not yet embraced the bigger challenge – the need for governing and government to rethink a new ‘theory of the business’. 

This online event will build your knowledge of the progress we are making in NSW and share the lessons being learnt and practical insights you can apply in your own contexts. It will support you in developing a new theory of business for your own organisational area as we stand on the brink of a new decade. 


This online event is essential for anyone passionate and committed to creating world class public services in NSW.

The panel of reflective practitioners and NSW Government leaders will share their personal and practical experience of digital transformation in government and the public sector in Australia.    

They will also explore the notion that this failure is a result of not having a clear and contemporary ‘theory of the business‘ and will discuss whether the COVID-19 crisis is helping or hindering the digital transformation within the public sector.

The facilitated conversation will be followed by online Q&A to allow you to play an active part in the discussion. 


This event is presented with support from our partner Deloitte. 


Kate Harrington PhD
A/Assistant Commissioner Performance and Analytics
NSW Public Service Commission 

Kate is an experienced executive with 20+ years of service in the NSW Public Sector. She has worked across operational, corporate service, policy and strategy areas in a diverse range of agencies including; NSW Police, Housing NSW, Department of Information Technology & Management, Department of Planning & Environment and the Department of Industry. She is currently on secondment from her role as Head of Strategic Digital Initiatives at the Government Chief Information and Digital Office to A/Assistant Commissioner, Performance & Analytics at the NSW Public Service Commission.

Kate is a proven leader with a history of building high performing teams and creating positive and sustainable change across organisations, with a large proportion of her career focussed on whole-of-government reform. Kate's specialities include: program management, governance, ICT, information management and data analytics strategy.

Kate has a passion for using evidence and insights gained from data for problem solving and improving service delivery. In 2011 she was recognised with the NSW Premier's Award for Innovation. In 2015, Kate created the NSW Data Analytics Centre and developed the Data Sharing (Government Sector) Act.

A highly respected and sought after expert in the areas of data and information management, Kate is on the Board of Trustees for the Dictionary of Sydney, and a board member of the ICT Community of Professionals.
Kate has a PhD from UNSW in sociology which focused on the effectiveness of public sector reform through ICT implementation.

Simon Cooper
Digital Director

Director with 14+ years of experience as a Consultant and Public Servant delivering joyful customer experiences, strategy driven and digital transformation with 40+ government agencies around the world. Simon specialises in customer focused strategy, experience design and conversational AI working with organisations across Australia. He co-authored the book 'Are we there yet? The Digital Transformation of government and the public service in Australia' 

Stephanie Salter
Director Digital Accelerator, Future Transport Technology
Customer Technology & Services

Transport for NSW

Stephanie Salter is the Director of the Future Transport Digital Accelerator located at the Sydney Startup Hub.

Using Human Centred Design techniques, the Accelerator helps to identify opportunities for startups & industry to collaborate with Transport NSW. 

Stephanie leads a team of innovation specialists to support startups & industry to deliver products to market that meet a customer need. 

She has over 18 year experience identifying innovative projects & delivering digital solutions to market in both public and commercial sector including ABC Television, Ogilvy and the Greater Sydney Commission.

Martin Stewart-Weeks
Principal at Public Purpose
Co-author of 'Are we there yet? The Digital Transformation of government and the public sector in Australia'

Martin is the Principal of Public Purpose, an independent advisory practice working at the intersection of policy, public sector reform, technology and innovation. He is a widely regarded thinker, practitioner and advisor on policy reform and digital transformation in the public sector.  He has over 35 years’ experience working in and with governments in Australia, the UK and North America and across the Asia-Pacific region. 

He has held positions as a public servant in Canberra and NSW, Ministerial chief of staff and senior policy advisor and consultant with clients across the federal and state public sector and with local government.  He spent 13 years as part of Cisco’s strategy and innovation practice, the Internet Business Solutions Group, leading the Asia-Pacific practice in India, SE Asia, China, Korea, Australia and New Zealand. 

Martin has extensive experience designing, leading and reporting on strategic planning and leadership development projects, including in NSW with NSW Health, the Department of Family and Community Services and the Department of Education and Training.  More recent strategy and leadership projects include projects with the Queensland Department of Natural Resources, Mines and Energy and the Department of Child Safety, Youth and Women, the NSW Electoral Commission and the NSW Public Service Commission.

He was a member of the Independent Review of NSW regulatory policy, chaired by former Premier Nick Greiner.  The report was accepted by the government and is being implemented by the NSW Productivity Commission.  

He is the author of two books on digital transformation, one written with former Australian Finance Minister Lindsay Tanner, Changing Shape: Institutions for a Digital Age and, published in July 2019, Are We There Yet? The Digital Transformation of Government and the Public Sector in Australia (co-written with Deloitte Digital consultant Simon Cooper).

How to Register

You must register to secure your spot. After logging in to your account/creating an account, click 'register myself' and agree to our terms and conditions. Once you have agreed, save your response.

Then click proceed to checkout, add payment details and submit your order. If you do not receive a confirmation email from IPAA, you have not successfully registered. 

A link to the event will be sent to those that have registered the day before the event. 

Please note, if you have an outstanding invoice for this event, you will not receive a link to the live event. 


Contact our office on 02 8066 1911 or email [email protected] for any questions and/or clarifications.
28/05/2020 12:00 PM - 1:00 PM
AUS Eastern Standard Time
Terms and Conditions

Payment is required prior to attending the event or course. Please contact an IPAA NSW staff member if an exception is required.

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event

Cancellation policy - Events
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the event – no penalty will be incurred
  • Cancellation received within 6-10 business days of the event – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the event – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the event are non-refundable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the start date – no penalty will be incurred
  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend and event or course, 100% of the fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full.
  • Transferring your registration to another person can be done at any time without penalty if nominee details are provided within a minimum of 2 business days prior to the course start date. Transferring from a member to a non-member will result in a fee increase in line with the non-member course fee.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
We may in our discretion waive cancellation charges in exceptional circumstances, but we will not waive cancellation charges on account of work commitments.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrolment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration fee will be refunded.

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