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Great Managers Program

Great Managers Program

Commencement Webinar:
Wednesday 12 August 2020 (9:30am to 11:30am)

This 12 month online course provides a combination of self paced lessons and 7 x Leadership forums approx every 6 weeks.

Professional & Associate Members $2,955
Affiliate Members $2,955
Non Members $3,055

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Program Overview

  • Build a strong foundation of emotional intelligence to become a resourceful and inspiring leader
  • Increase confidence and competence in having critical conversations and managing difficult situations
  • Learn how to develop, motivate and engage your staff to increase productivity and performance

Uniquely designed for adult learning and application, the Great Managers® program focuses on 7 core strategies, delivered via 26 lessons, supported by interactive video lessons and live Coaching sessions (virtual only for the foreseeable future) with your people management expert.

Learning Outcomes

  • Understand your own leadership style and how it impacts others
  • Better understand the personalities of others and how to manage difference
  • Develop and implement skills and strategies that will reduce stress and increase resilience
  • Manage critical conversations to achieve the desired outcome and keep relationships intact
  • Set clear expectations and achieve increased performance and results
  • Engage and motivate staff, and develop capability and potential in others
  • Use systems to run effective meetings, implement HR processes and activate organisational values
  • Identify, recruit and retain talented staff with the right cultural fit

Benefits to your organisation

  • Greater leadership capability within the organization and higher levels of achievement
  • Reduced lost time and distress caused by workplace conflict and grievances
  • Increased employee engagement, morale and commitment

Benefits to you

  • Greater confidence, self-control, resilience and resourcefulness
  • Ability to manage stressful situations/conversations and maintain composure
  • You will know how to bring out the best in each individual in your team

Course Structure

Self-paced Online Component

  • 12 months access to the program.
  • 7 strategies covered over 26 lessons (approximately 1 hour of learning per lesson).
  • Video, audio and workbook resources for each lesson.
  • Weekly reminder emails, to help keep you on track with lessons.
  • Access to optional monthly MasterClass sessions delivered via live webinar, on a range of practical leadership topics not covered in the program. These sessions are also recorded and available as a library to program participants.
  • Join a community of Great Managers.
  • Access to unlimited email support from your people management expert.

Scheduled Components

  • Delivered via video conferencing software.
  • Program launch event - Initial briefing and orientation session to establish the cohort, meet participants and launch the program.
  • Leadership forums - 7 x 1.5 hour live group coaching sessions (virtual only for the foreseeable future), where learning and application of learning is discussed. Held at the conclusion of each strategy, in 6 week intervals.
  • Certificate of Completion and graduation ceremony for the cohort at the end of the program.

Note: For cohorts sharing the same location, special arrangements may be made to deliver face-to-face components in a shared physical location - once face-to-face delivery is allowed)

In-house delivery (please contact IPAA NSW for pricing as it may differ from the above)

This program can be delivered in-house to cohorts between 6 and 12.  Where there are more than 12 participants, cohorts can be split into two or more groups.

For in-house programs, the leadership forums can be delivered by the facilitator online.

Have questions about this training?

Check if your question is answered on our Frequently Asked Questions sheet.

Need help getting approval?

Use the Why I should enrol in the Great Managers Program® sheet to help with obtaining approval from your manager.  Amend to meet your personal and organisational requirements.

How does this program align to the NSW Public Sector Capability Framework?

Facilitated by Sandra Wood


Sandra has extensive human resources and organisational development experience having held senior HR & OD management positions in both the private and public sectors. Her combination of commercial and people skills built up over the past twenty five years is backed by her qualifications in education, business management and executive coaching.

Since 2001 Sandra has been running her own successful leadership and management consultancy and is well known as an expert facilitator, trainer and coach with a wide range of clients from professional services, financial services, IT, local government, state government, telecommunications, fashion, NGOs and construction and property development.

Sandra is the designer and lead facilitator of many successful leadership courses that have been run across multiple State Government Departments and it is this expertise and quality of work that has seen her establish long term relationships with numerous satisfied clients. Having trained over 1000 leaders and through using diagnostics to measure success, Sandra knows what works and what doesn’t when it comes to people management, and she knows how to make it easy to learn and apply.

Sandra has degree and post graduate qualifications in Human Resource Development, Education, and Management, as well as numerous other accreditations in Coaching, 360 Degree Feedback, Personality, Strengths Deployment, Proactive Resolutions, and Emotional Intelligence.

Sandra is committed to her own ongoing professional development and is a member of the Australian Institute of Management (AIM), the Australian Institute of Training and Development (AITD) and the Australian Human Resources Institute (AHRI).

Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].
12/08/2020 9:30 AM - 11:30 AM
AUS Eastern Standard Time
Online registration not available.
Terms and Conditions

Payment is required prior to attending the event or course. Please contact an IPAA NSW staff member if an exception is required.

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event

Cancellation policy - Events
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the event – no penalty will be incurred
  • Cancellation received within 6-10 business days of the event – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the event – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the event are non-refundable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the start date – no penalty will be incurred
  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend and event or course, 100% of the fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full.
  • Transferring your registration to another person can be done at any time without penalty if nominee details are provided within a minimum of 2 business days prior to the course start date. Transferring from a member to a non-member will result in a fee increase in line with the non-member course fee.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
We may in our discretion waive cancellation charges in exceptional circumstances, but we will not waive cancellation charges on account of work commitments.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrolment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration fee will be refunded.

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