Mental health first aid course

Mental health first aid course
To enrol into this course please navigate to the Upcoming courses page on the IPAA NSW website and search to see if the course is available. If there are no available courses please contact the IPAA NSW Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au



This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au for a quote.

Course Overview


This is a 2-day course run by an accredited MHFA trainer. In this course you will learn how to provide initial support to others who may be experiencing mental health issues. We use an evidence based Action plan. It improves your knowledge of mental illnesses - depression, anxiety, alcohol and drug abuse, psychosis and suicide. It provides strategies for you to use to support people developing a mental illness. It gives participants the confidence to be able to approach people who are not coping and start a conversation. It gives participants a better understanding of why people develop mental illness and what they can do about it. The course gives a step by step guide to help someone with a mental illness.

Learning Outcomes


  • What is mental health and mental illness?
  • How prevalent is it in Australia? What is its impact?
  • What are some of the reasons people develop mental illness?
  • Who can help in recovery?
  • What is the MHFA Action Plan?
  • Depression – signs, symptoms and interventions
  • What is the crisis first aid for suicidal thoughts and behaviours?
  • Anxiety – signs, symptoms and interventions
  • What is the crisis first aid for panic attacks and after a traumatic event?
  • Psychosis – signs, symptoms and interventions
  • What is the crisis first aid for severe psychotic attacks?
  • Substance Use Problems – drugs and alcohol – signs, symptoms and interventions
  • What is the crisis first aid for severe effects of substance use problems?
  • How can we de-escalate aggressive behaviour?
  • Practice skills throughout the day, very interactive and to the point. Videos, scenarios and discussion will help embed the learning.

NSW Public Sector Framework Capabilities


This course is targeted at Intermediate level. The following behaviours from the framework are covered:

Personal Attributes: Display Resilience and Courage

  • Stay calm and focused in the face of challenging situations.

Personal Attributes: Manage Self

  • Maintain own motivation when tasks become difficult.

Relationships: Communicate Effectively

  • Listen to others when they are speaking and ask appropriate, respectful questions.
  • Communicate routine technical information clearly.
  • Monitor own and others’ non-verbal cues and adapt where necessary.

Relationships: Work Collaboratively

  • Support others in challenging situations.

People Management: Manage and Develop People

  • Identify and act on opportunities to provide coaching and mentoring.
  • Recognise performance issues that need to be addressed and work towards resolution of issues.

Course Materials


All course materials (including the workbooks) will be made available through our digital learning space, Illuminate. Your Illuminate access details will be provided 7 days prior to the course date.

Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.
Where
NSW AUSTRALIA
 

Terms and Conditions
Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event.

Payments

Payment must be made either in full online at the time of confirming purchase or 14 days from the date of the invoice.
Payment is required prior to attending the event or course. 

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Cancellation policy - Events
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the event running — no penalty will be incurred
  • Cancellation received within 5–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–5 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the course start date — no penalty will be incurred
  • Cancellation received within 7–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–6 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend, 100% of the event fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full
  • Transferring your registration to another person can be done at any time without penalty, provided that nominee details are provided within a minimum of 2 business days before course/event start date; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
Penalties may be waived in exceptional circumstances, work commitments do not count as exceptional circumstances.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrollment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration will be refunded. 


For our full terms and conditions click here

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