Expanding your Leadership Capabilities

Expanding your Leadership Capabilities


This course is currently only available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au for a quote.




Course Overview


In this course, learners explore the nature of leadership and build skills necessary to make a difference in their workplace. The course focuses on why communication is such an important part of leadership and how to lead for positive change. It takes a practical look at leadership and concentrates on building practical leadership skills. The course addresses the relationship between leadership and management, emotional intelligence, communication skills critical to leadership and how to manage change and resistance.

Learning Outcomes


  • Identify the role of leadership and management within the modern public service
  • Analyse the leadership profile of their team
  • Explain the nature of change and its impact on team members
  • Develop positive responses to change to support team members
  • Demonstrate supportive communication
  • Apply a difficult conversation framework to a real workplace example
  • Develop techniques to enhance performance and reduce resistance in the workplace
  • Identify their own leadership strengths and areas for further development

NSW Public Sector Framework Capabilities


This course is targeted at Intermediate to Adept level. The following behaviours from the framework are covered::

People Management: Inspire direction and purpose, Optimise business outcomes, Manage reform and change

  • Through communicating goals, priorities and vision, and recognising achievements.
  • Through managing resources effectively and applying sound workforce planning principles.
  • Through supporting, promoting and championing change, and assisting others to engage with change.


Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.
 

Terms and Conditions
Payments

Payment must be made either in full online at the time of confirming purchase or 14 days from the date of the invoice.
Payment is required prior to attending the event or course. 

Cancellation policy - Events
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the event running — no penalty will be incurred
  • Cancellation received within 5–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–5 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the course start date — no penalty will be incurred
  • Cancellation received within 7–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–6 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend, 100% of the event fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full
  • Transferring your registration to another person can be done at any time without penalty, provided that nominee details are provided within a minimum of 2 business days before course/event start date; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
Penalties may be waived in exceptional circumstances, work commitments do not count as exceptional circumstances.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrollment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration will be refunded. 


For our full terms and conditions click here

Sign in to register