Leading and Managing Others Through Change

Leading and Managing Others Through Change
To enrol into this course please navigate to the Upcoming courses page on the IPAA NSW website and search to see if the course is available. If there are no available courses please contact the IPAA NSW Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au for a quote.


Pre-requisites

Participants for this course are expected to have some management experience.

Course Overview


This course gives leaders and managers a neuroscience-based understanding of change with proven, practical tools to help get through those difficult times, raise the performance bar, and hugely increase the chances of a successful change implementation. It addresses the reasons many change programs fail to achieve the desired outcomes sought by organisations. The course covers essential elements for consideration in managing or leading a change process. Learners will be equipped with the tools to design a change process relevant and applicable to the context of their organisation.

Learning Outcomes


  • Understand basic change management principles
  • Understand the neuroscience behind change and why it affects people
  • Determine the need for change, including consideration of strategic alignment and current business processes and outputs
  • Improve staff and leadership performance during times of change
  • Improve leadership and change management capabilities and skills including communication
  • Have confidence and practical skills to lead under the pressure of change, even unknown quantities
  • Establish practical techniques to deal with staff and empathetic listening skills.

NSW Public Sector Framework Capabilities


This course is targeted at Intermediate to Adept level. The following behaviours from the framework are covered:

People Management: Manage reform and change, Manage and develop people

  • Promote change processes and communicate change initiatives across the team/unit.
  • Accommodate changing priorities and respond flexibly to uncertainty and ambiguity.
  • Support others in managing uncertainty and change.

Personal Attributes: Display resilience and courage, Manage self

  • Stay calm and act constructively in highly pressured and unpredictable environments.
  • Keep control of own emotions and stay calm under pressure and in challenging situations.
  • Be flexible, show initiative and respond quickly when situations change.Act as a professional role model for colleagues, set high personal goals and take pride in their achievement.


Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.
 

Terms and Conditions
Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event.

Payments

Payment must be made either in full online at the time of confirming purchase or 14 days from the date of the invoice.
Payment is required prior to attending the event or course. 

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Cancellation policy - Events
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the event running — no penalty will be incurred
  • Cancellation received within 5–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–5 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the course start date — no penalty will be incurred
  • Cancellation received within 7–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–6 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend, 100% of the event fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full
  • Transferring your registration to another person can be done at any time without penalty, provided that nominee details are provided within a minimum of 2 business days before course/event start date; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
Penalties may be waived in exceptional circumstances, work commitments do not count as exceptional circumstances.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrollment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration will be refunded. 


For our full terms and conditions click here

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