Essentials for New Managers

Essentials for New Managers
To enrol into this course please navigate to the Upcoming courses page on the IPAA NSW website and search to see if the course is available. If there are no available courses please contact the IPAA NSW Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au for a quote.

Course Overview


  • Understand the essential skills for people in supervisory positions
  • Manage people, time and delegate work more effectively
  • Enhance professional networking and progress as a manager

This practical two-day workshop assists participants to improve their understanding of themselves and their team. It encourages them to build action plans to improve their time, stress and performance management and helps them to analyse their own network and develop strategies to enhance it. The workshop explores the role and responsibilities of those in supervisory positions and teaches skills that help get the best from work colleagues. It teaches techniques for delegating work effectively, setting work goals and prioritising work, and building personal and staff performance plans. Participants practise on-the-job coaching and feedback skills, and learn how to enhance professional networking and progress as a manager.

Learning Outcomes


  • Recognise their own and others’ behaviour styles and use this knowledge to manage themselves and others more effectively in the workplace
  • Identify good time management practices
  • Create a personal time management strategy
  • Identify the advantages of and barriers to delegation and create a clear delegation plan
  • Develop on-the-job coaching skills
  • Build a plan of action to respond more effectively to stress
  • Develop an individual performance plan based on their job description
  • Identify supporting networks and areas needing more support, and build networks.

Benefits to your organisation

  • Team and organisational outcomes achieved more effectively
  • Increased efficiency through enhanced team and individual performance
  • Reduction in downtime as a result of improved communication and role clarity

Benefits to you

  • More confidence in managing staff, delegating work, coaching others and dealing with resistance
  • Increased effectiveness through better time management, improved delegation and appropriate task allocation
  • Ability to achieve better team results by setting clearer goals and priorities, getting delegated work back on time to the standard required, and building team processes that encourage greater team participation

Course Materials


All course materials (including the workbooks) will be made available through our digital learning space, Illuminate. Your Illuminate access details will be provided 7 days prior to the course date.

Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.
Where
NSW AUSTRALIA
 

Terms and Conditions
Payments

Payment must be made either in full online at the time of confirming purchase or 14 days from the date of the invoice.
Payment is required prior to attending the event or course. 

Cancellation policy - Events
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the event running — no penalty will be incurred
  • Cancellation received within 5–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–5 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the course start date — no penalty will be incurred
  • Cancellation received within 7–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–6 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend, 100% of the event fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full
  • Transferring your registration to another person can be done at any time without penalty, provided that nominee details are provided within a minimum of 2 business days before course/event start date; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
Penalties may be waived in exceptional circumstances, work commitments do not count as exceptional circumstances.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrollment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration will be refunded. 


For our full terms and conditions click here

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