Springboard into People Management

Springboard into People Management
To enrol into this course please navigate to the Upcoming courses page on the IPAA NSW website and search to see if the course is available. If there are no available courses please contact the IPAA NSW Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au for a quote.


Course Overview


This course is a leadership and people management program suitable for aspiring managers, or people who act up in a supervisory role from time to time. It utilises a blended learning methodology with a combination of online lessons and face-to-face leadership forums, and it is run over a 6-month period. It is ideal for supervisors and team leaders, or new or aspiring managers who really want to develop their skills in leading a team and strengthen their own emotional intelligence. The program is very practical and designed to build personal and team leadership capabilities.

Learning Outcomes


  • Demonstrate professionalism to support a culture of integrity within the team/unit
  • Show awareness of own strengths and areas for growth and develop and apply new skills
  • Recognise and adapt to individual differences and working styles
  • Keep control of own emotions and stay calm under pressure and in challenging situations
  • Demonstrate a high level of personal motivation
  • Actively listen to others and clarify own understanding
  • Be willing to seek out input from others and share own ideas to achieve best outcomes
  • Ensure that roles and responsibilities are clearly communicated
  • Provide regular constructive feedback to build on strengths and achieve results
  • Take the initiative to progress and deliver own and team/unit work
  • Initiate and develop team goals and plans and use feedback to inform future planning
  • Recognise and acknowledge high individual/team performance.

NSW Public Sector Framework Capabilities


This course is targeted at Foundational to Intermediate level. The following behaviours from the framework are covered:

People Management: Manage and develop people, Inspire direction and purpose, Optimise business outcomes

  • Contribute to developing team capability and recognise potential in people.
  • Give support and regular constructive feedback that is linked to development needs.
  • Recognise performance issues that need to be addressed and work towards resolution of issues.
  • Ensure that roles and responsibilities are clearly communicated.
  • Assist team to understand organisational direction and explain the reasons behind decisions.
  • Keep team members informed of the reasons for decisions so that this may inform their work.
  • Ensure the team/unit objectives lead to the achievement of business outcomes that align with organisational policies.

Personal Attributes: Act with integrity, Manage self, Value diversity, Display resilience and courage

  • Show awareness of own strengths and areas for growth and develop and apply new skills.
  • Acknowledge and be responsive to diverse experiences, perspectives, values and beliefs.
  • Support a culture of integrity and professionalism.
  • Stay calm and focused in the face of challenging situations.

Relationships: Communicate effectively, Influence and negotiate, Work collaboratively

  • Communicate routine technical information clearly.
  • Build a supportive and co-operative team environment.
  • Respond constructively to conflict and disagreements.

Results: Deliver results, Plan and prioritise, Demonstrate accountability

  • Contribute to allocation of responsibilities and resources to ensure achievement of team/unit goals.
  • Understand the team/unit objectives and align operational activities accordingly.
  • Take responsibility and be accountable for own actions.
  • Understand delegations and act within authority levels.


Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.
 

Terms and Conditions
Payments

Payment must be made either in full online at the time of confirming purchase or 14 days from the date of the invoice.
Payment is required prior to attending the event or course. 

Cancellation policy - Events
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the event running — no penalty will be incurred
  • Cancellation received within 5–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–5 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the course start date — no penalty will be incurred
  • Cancellation received within 7–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–6 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend, 100% of the event fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full
  • Transferring your registration to another person can be done at any time without penalty, provided that nominee details are provided within a minimum of 2 business days before course/event start date; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
Penalties may be waived in exceptional circumstances, work commitments do not count as exceptional circumstances.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrollment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration will be refunded. 


For our full terms and conditions click here

Sign in to register