Taking Minutes that Count

Taking Minutes that Count
To enrol into this course please navigate to the Upcoming courses page on the IPAA NSW website and search to see if the course is available. If there are no available courses please contact the IPAA NSW Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au for a quote.


Course Overview


This course gives learners sensible and practical strategies to take minutes. It helps them to cut down on wasted time and learn how to identify what needs to go in the minutes. The course looks at the whole process from keeping the committee file and writing a sensible and practical agenda, to sending out the minutes and the action sheet. Learners look at many sets of minutes to give them ideas about how best to structure the minutes for each committee they work with.

Learning Outcomes


  • Understand the compulsory elements of minutes
  • Understand some of the implications on minutes of the Government Information Public Access Act (2009)
  • Have three useful structures for taking minutes of an item
  • Manage technical terms and acronyms
  • Have many templates to choose from
  • Improve skills after leaving the course.

Benefits to your organisation

  • Fewer risks to the agency from inappropriate content in minutes
  • More useful minutes and more efficient turnaround times for minutes
  • More productive staff.

Benefits to you

  • Spend less time to get the minutes ready to go to the committee for approval
  • Have a clear idea of what you must keep records of
  • Leave with increased skills in listening for the key facts and strategies to manage those difficult meetings.

NSW Public Sector Framework Capabilities


This course is targeted at Intermediate to Adept level. The following behaviours from the framework are covered:

Relationships: Communicate effectively

  • Prepare written material that is well structured and easy to follow by the intended audience.
  • Clearly explain complex concepts and arguments to individuals and groups.

Results: Deliver results

  • Contribute to allocation of responsibilities and resources to ensure achievement of team/unit goals.


Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.
 

Terms and Conditions
Payments

Payment must be made either in full online at the time of confirming purchase or 14 days from the date of the invoice.
Payment is required prior to attending the event or course. 

Cancellation policy - Events
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the event running — no penalty will be incurred
  • Cancellation received within 5–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–5 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the course start date — no penalty will be incurred
  • Cancellation received within 7–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–6 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend, 100% of the event fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full
  • Transferring your registration to another person can be done at any time without penalty, provided that nominee details are provided within a minimum of 2 business days before course/event start date; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
Penalties may be waived in exceptional circumstances, work commitments do not count as exceptional circumstances.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrollment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration will be refunded. 


For our full terms and conditions click here

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