Secretary Series 2 with Emma Hogan and Elizabeth Koff

Secretary Series 2 with Emma Hogan and Elizabeth Koff
Hybrid Event
Thursday 22 April 2021
1:30 PM to 2:30 PM    
Virtual Attendance
                          In-Person Attendance
Professional & Associate $25        $49
Affiliate $35                                        $59      
Non Member $55                              $79
*In-Person attendance at the Sheraton Grand Sydney Hyde Park with a light lunch provided. Please note that spots are limited and are allocated on a first-come, first-serve basis. A link to the event will be sent to those that have registered the day before the event. 


If you are a NSW public sector employee, then you are eligible for Affiliate membership free of charge. Click here to join.

Staying In Step: How the Departments of Health and Customer Service collaborated during the COVID crisis
 
During an emergency, how do you stay focused on your own priorities and keep collaborating across government?

Our next Secretary Series brings together the leaders of the Department of Health and the Department of Customer Service to discuss how they worked together during the COVID crisis.

From QR codes and COVID-case heat maps, to border permits and community safety announcements, Elizabeth Koff and Emma Hogan will reflect on how they ensured collaboration between their two departments during the pandemic.

They will also explore what that experience has taught them about cross government collaboration in the future.

This is an opportunity to hear from two public sector leaders who sat at the centre of some of the important decision-making processes during the NSW COVID crisis.
 
HOW WILL I LEARN

At least 25% of this event is allocated to questions from the floor, meaning that you will also have the opportunity to play an active part in this discussion.

SPONSOR ACKNOWLEDGEMENT

The Secretary Series is presented with support from our partner, Bendelta.





FACILITATOR

Natalie Micarone
Co-Founder and Director
Bendelta



Natalie is a Director and co-founder of Bendelta. She is a practice area expert in Strategy and Organisational Alignment, working with the Boards and senior executive teams of many of Australia’s leading organisations to create transformational results. Natalie is also a Certified Master Coach with the Behavioural Coaching Institute.

Based out of Bendelta’s Sydney office, Natalie works with clients across a broad range of sectors including media, professional services, government agencies and major listed corporates. She assists clients with both business review and strategy formulation, as well as with the practicalities of making change work, including the coaching of senior executives to achieve optimal effectiveness.

Previous to Bendelta, Natalie spent five years working in management consultancy, based out of New Zealand and Australia. She holds degrees in Management and Psychology, both from the University of Auckland.


SPEAKERS

Emma Hogan
Secretary 
NSW Department of Customer Service



Emma Hogan comes to Customer Service from the Public Service Commission, where she was the NSW Public Service Commissioner from May 2018 to October 2019. Emma has joined the NSW Government after an extensive c-suite career in the private sector, working with iconic Australian brands across hospitality, retail, aviation, media and entertainment.

Emma’s career spans executive leadership roles in people (HR), culture, communications, customer experience, digital, change and transformation in environments that have included start-up, growth, acquisition, disruption, maturation and divestment. Emma has led teams of up to 5000 people both in Australia and off-shore.

Emma holds post-graduate qualifications in HR & Business Management and is a graduate of the Stanford University Executive Program.

Emma has also held non-executive director on the boards of Can Too (2014- 2018), and AIME (Australian Indigenous Mentoring Experience –2015- 2019) and in 2015, created her own for-purpose foundation; ‘Rainbow Jane’. Emma is also a member of Chief Executive Women.

Elizabeth Koff
Secretary 
NSW Health



Elizabeth was appointed Secretary, NSW Health in 2016. As Secretary, Elizabeth is responsible for the management of the NSW health system ($24 billion budget and 118,000 FTE) and setting strategic direction to ensure NSW continues to provide exceptional healthcare, research and education.

Elizabeth was elected to the position of President for IPAA NSW in December 2019. She has held a number of senior executive roles within the NSW health system, across operational and policy portfolios.

Elizabeth is an Adjunct Professor at the University of Technology Sydney, a Member of the Australian Institute of Company Directors (AICD), a Fellow of the Institute of Public Administration Australia (IPAA) and a member of Chief Executive Women. 


HOW TO REGISTER

You must register to secure your spot. After logging in to your account/creating an account, click 'register myself' and agree to our terms and conditions. Once you have agreed, save your response.

Then click proceed to checkout, add payment details and submit your order. If you do not receive a confirmation email from IPAA, you have not successfully registered. 

If you would also like to attend the third event in this series, registrations are now open for Secretary Series 3 with Tim Reardon and Michael Pratt AM.

Registrants will have access to the recording for 365 days after the event.


PAYMENTS

Please note, if you have an outstanding invoice for this event, you will not receive a link to the live event. 

IPAA is a not-for-profit so we charge a small fee for our events to support us to tailor content specifically for the NSW public sector This ensures all the content you view is both relevant and timely.

Contact

Contact our office on 02 8066 1910 or email events@nsw.ipaa.org.au for any questions and/or clarifications.

When
22/04/2021 1:30 PM - 2:30 PM
Where
AUSTRALIA
 
Terms and Conditions
Payments

Payment is required prior to attending the event or course. Please contact an IPAA NSW staff member if an exception is required.

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event

Cancellation policy - Events
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the event – no penalty will be incurred
  • Cancellation received within 6-10 business days of the event – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the event – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the event are non-refundable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the start date – no penalty will be incurred
  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend and event or course, 100% of the fee must be paid.

Transfer policy - Events
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Transfer policy - Scheduled Courses
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  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full.
  • Transferring your registration to another person can be done at any time without penalty if nominee details are provided within a minimum of 2 business days prior to the course start date. Transferring from a member to a non-member will result in a fee increase in line with the non-member course fee.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
We may in our discretion waive cancellation charges in exceptional circumstances, but we will not waive cancellation charges on account of work commitments.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrolment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration fee will be refunded.

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