2021 IPAA National Conference

2021 IPAA National Conference
Riding the wave of service transformation
Livestreamed from Brisbane on Thursday 14 and Friday 15 October 2021. 
 





ABOUT THIS EVENT

2020 was a year of tumultuous change in which governments were front and centre. As the pandemic took hold, communities looked to their governments to protect their health and provide for their economic security. 

Around the globe, governments accelerated the delivery of digital contactless services, data analytics was elevated with greater sharing and use of real-time data to inform policy, collaboration across organisations and sectors occurred more quickly for greater community impact, and in countries where the health pandemic was better managed, the public’s trust in government rose to levels not seen for decades. 

In this hyperconnected world, can governments keep up with the rapid changes in technology and the ever-rising demands from communities for highly personalized 24/7 services? How well positioned are Australian public sectors to ride this wave of extraordinary change, and further advance service transformation for communities and democratic governance?

WHY YOU SHOULD ATTEND
The 2021 National Conference program features a range of leading thinkers and practitioners from overseas and Australia sharing their insights and expertise via keynote addresses, TED-style talks and panel discussions. The conference dinner will host the Garran Oration, one of IPAA’s richest and most important public contributions to discussion and debate on public administration.  
 
REGISTRATION 
Details about online access to the Conference and further information is available from the IPAA National Conference website.
When
14/10/2021 - 15/10/2021
Where
Hilton Hotel, Brisbane Brisbane, QLD AUSTRALIA
 
Terms and Conditions
Payments

Payment is required prior to attending the event or course. Please contact an IPAA NSW staff member if an exception is required.

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event

Cancellation policy - Events
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the event – no penalty will be incurred
  • Cancellation received within 6-10 business days of the event – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the event – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the event are non-refundable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the start date – no penalty will be incurred
  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend and event or course, 100% of the fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full.
  • Transferring your registration to another person can be done at any time without penalty if nominee details are provided within a minimum of 2 business days prior to the course start date. Transferring from a member to a non-member will result in a fee increase in line with the non-member course fee.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
We may in our discretion waive cancellation charges in exceptional circumstances, but we will not waive cancellation charges on account of work commitments.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrolment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration fee will be refunded.

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