Deep Dive 5 - Productivity

Deep Dive 5 - Productivity

This event is part of a series of six events in the Doing things Differently series. If you would like to attend all six events in this series, please register for the package.

Virtual Event

Thursday 9 December 2021
1:00 PM to 2:00 PM 

Professional & Affiliate 
Non Member 

A link to the event will be sent to those that have registered the day before the event. 
If you are a NSW public sector employee, then you are eligible for Affiliate membership free of charge. Click here to join.

How increased productivity will allow us to do things differently.

Deputy Secretaries Deep Dive 5 with Kathrina Lo, Samara Dobbins, Phil Gardner, William Power and Rose Webb

Our collective efforts over the last 18 months have shown what our sector is truly capable of. We’ve kept NSW open for business, allowed the economy to prosper and enhanced the lives of our citizens by offering new ways of engagement.  

Now we’ve got a once in a generation opportunity to learn from these extraordinary times and truly do things differently. NSW’s 11 economic recovery priorities capitalise on and accelerate our sector’s recent innovations. These 11 priorities will reshape the future of government services and the work we do.

Regardless of your Cluster or position, it is critical you understand how each of these priorities will impact the sector and your role in it. 

The final of IPAA’s series of five Deputy Secretary Deep Dives focuses on planning system reforms, public service ways of working, procurement reform and streamlining regulation and service for business.


This session explores four priorities: a faster and more transparent planning system to create jobs and keep the economy moving, reforming the NSW public sector workforce to maximise productivity and employee engagement, delivering savings across the sector through the Procurement Saving Services and Fiscal Repair Procurement Reform and a step change in business interaction with govt to deliver on NSW commitment to be world’s most customer-centric government.

The panel of Deputy Secretaries will share details of the reform area they are leading including the objectives, initiatives, and barriers to be overcome. They will also share lessons other parts of the sector can apply to improve results and build productivity.


This is an exclusive opportunity for the whole sector to understand how these priorities drive recovery and position NSW as the place to live and work.

If you’re committed to playing an active role in the transformation of our sector, this event will give you the understanding and inspiration to do things differently.

This event is part of IPAA’s Doing things differently series which has been developed to help support the development of a world class public sector.

The series is offered free of charge to IPAA NSW Professional and Affiliate members as part of agreements that IPAA NSW has in place with each individual cluster.

While you can register for each event individually, we encourage you to register for all events as part of a package so you can build a deep understanding of the broader strategic priorities of the sector.


Kathrina Lo

Public Service Commissioner

Kathrina joined the Commission in April 2020 after previously working as a Deputy Secretary for the Department of Communities and Justice. Kathrina has extensive public sector experience with both state and federal governments. She has held senior executive roles in the NSW Department of Justice, NSW Audit Office and NSW Information and Privacy Commission. Kathrina has qualifications in law and economics. She is passionate about working in the public interest, and is a champion for diversity and inclusion. The Public Service Commissioner is an independent office holder.


Samara Dobbins
Deputy Secretary - People & Operations
Department of Premier and Cabinet

Samara Dobbins has over 14 years’ experience in leadership roles in Commonwealth and NSW Government. Currently Deputy Secretary at the NSW Department of Premier and Cabinet (DPC) and responsible for all the corporate and ministerial functions as well as NSW industrial relations, Ms Dobbins has worked extensively as a people leader and in senior executive roles including as the Chief People Officer at DPC. Ms Dobbins previously worked at the NSW Information and Privacy Commission (where she also acted as CEO and Information Commissioner), the Office of Liquor, Gaming and Racing, the NSW Public Service Commission and the Fair Work Ombudsman. Ms Dobbins’ experience extends to managing corporate services including finance, ICT and human resources, audit and governance, the development of a contemporary licensing scheme for liquor and gaming in NSW, leading the implementation of the inaugural NSW Public Service Commission and drafting and delivering the ethical framework and values for the NSW Public Sector. 

Phil Gardner
Deputy Secretary, Commercial and Procurement Group
NSW Treasury 

Phil joined Treasury as Executive Director, Commercial Transactions in October 2015. He was appointed to the Deputy Secretary position in May 2017 and in that capacity, he leads the overall C&P Group which comprises the Transactions, Commercial Assets, Infrastructure and Structured Finance (ISFU), and Strategic Balance Sheet Management (SBSM) units, as well as NSW Procurement. Phil is chair of the NSW government’s Asset and Liabilities Committee (ALCO) and the NSW  Procurement Board. He is a member of several boards and steering committee’s including TCorp, the NSW Social Impact Investment Expert Advisory Group, the Institute of Public Administration Australia (IPAA) NSW Council, and the NSW Leadership Academy steering committee. Phil has over 28 years’ experience working in capital markets, funds management and superannuation with Macquarie Bank in Sydney, Goldman Sachs in London, Singapore and Sydney, and Sunsuper as a member of their Investment Committee. Phil has degrees in Law and Economics from the University of Tasmania.

William Power 
Executive Director – Stakeholder Engagement and Economic Recovery  
Department of Planning, Industry and Environment

William is Executive Director - Stakeholder Engagement and Economic Recovery at the Department of Planning, Industry and Environment – a role that covers the major planning reforms and initiatives currently underway. With a  passion for tackling tough problems and working with complexity, William joined the Department at the start of the COVID-19 Pandemic and  helped lead the Department’s COVID-19 response through strategic policy advice, strengthening stakeholder advice and collaboration through dedicated structures, and crisis, issue and risk management. Now with a focus on driving reform and economic recovery, William has established and leads a team that tackles the complex challenges that arise through a major reform program and reframes and solves problems across engagement, policy formulation and program implementation to deliver better outcomes. Prior to his stint in the Department, William worked in the property industry and was NSW Deputy Executive Director of the Property Council of Australia, and in Federal Government.


Rose Webb
Deputy Secretary - Better Regulation
Department of Customer Service

Rose is the Deputy Secretary of the Better Regulation Division in the NSW Department of Customer Service. In this role she is NSW Fair Trading Commissioner and is also responsible for SafeWork NSW and a number of other regulatory functions. Immediately before taking up her current position Rose spent three and half years at the Hong Kong Competition Commission where she was first Senior Executive Director, and then CEO. Between 2001 and 2008, and again between 2011 and 2014, Rose worked for the Australian Competition and Consumer Commission (ACCC) including as NSW Regional Director and Executive General Manager for Mergers and Adjudication. Rose has also worked in environmental regulation at the Commonwealth level and was at the Australian Securities and Investments Commission (ASIC) from 1991 to 2001.

John Hubby
IPAA NSW Vice President
Deputy Secretary, Corporate Services
Department of Communities and Justic

In March 2017 John Hubby commenced in the position of Deputy Secretary Corporate Services at the Department of Family and Community Services (FACS). In this role John is responsible for the organisation’s “enabling pillar” of corporate functions. John brings to this role a track record of implementing major reform in public and private sector organisations and is leading the transformation of corporate and governance functions responsive to the many changes in FACS’ service delivery model. Prior to this John Hubby held the position of Deputy Secretary Government and Corporate Services at the Department of Finance, Services & Innovation (DFSI). He joined that organisation in April 2012 and filled the role of Acting Chief Executive for ten months when Finance & Services joined the Treasury and Finance Cluster. In his role at DFSI John was responsible for the delivery of Corporate and Shared Services across the organisation of 7,000 employees.

Allan Mills
Partner, Consulting

Allan is a Consulting Partner, a member of Deloitte’s national public sector industry executive and the National Civil Sector Lead Partner. Allan has more than 10 years’ experience working with government to design programs, funding and governance to achieve the desired outcomes. Allan’s passion is about making an impact to the world in which we live. He is focused on working with Government and their service delivery partners to improve outcomes for people they support. He does this by helping organisations improve their service delivery model, analysing and understanding the drivers for costs and making sure the right measurement approaches are in place.  

We thank Deloitte for sponsoring the Doing Things Differently series of events. 

Follow the conversation at #doingthingsdifferently

9/12/2021 1:00 PM - 2:00 PM
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  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
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