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Taking Minutes That Count

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Taking Minutes That Count
Monday 6th June 2022 (9:00am to 4:30pm)

Delivered via Zoom interactive workshop

Professional & Associate Members $745.00 (incl. GST)
Affiliate Members $850.00 (incl. GST)
Non Members $965.00 (incl. GST)

If you are a NSW public sector employee, then you are eligible for Affiliate membership free of charge. Click here to join.

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Is this course right for you?

 No matter where you’re heading in your public service career, advancing your minute-taking skills will make you an asset to any project team. 
In Taking Minutes that Count, you’ll learn handy tips and strategies for taking watertight minutes, even in the most challenging of meeting scenarios

What will you learn? 

In Taking Minutes that Count, you’ll delve into the entire process of minute-taking, from maintaining the committee file and writing practical agendas to sending out the minutes and action sheet. You’ll solidify your skills in practical, situation-based roleplays. 

This course will give you the knowledge to identify: 

  • The compulsory elements of minutes
  • The implications on minutes of the Government Information Public Access Act (2009)
  • The technical terms and acronyms applicable to minute taking.
  • The application of minute taking to various types of meetings 
  • Best practice minute taking in a variety of different meeting scenarios

ZOOM Virtual Classroom

Our virtual classroom consists of a facilitator teaching the class to students who are dialed in remotely to the class session. Presentation slides and other digital files can be presented during the training session using the Zoom platform and the student may either focus on these resources or the facilitator. 

To enable connection, you will require the following set-up:

- Sufficient internet connection – Zoom is successful on a 4G network. Any network better than 4G will enhance the student’s experience;
- A PC with a web-camera, microphone and the capacity to run the Zoom application to allow the facilitator to better interact with students in the same manner as a traditional classroom; and
- Sufficient sized monitor or screen to support the number of students in the room.

"The trainer was excellent. Very knowledgeable of the topic and very engaging."
Recent IPAA learner


4.5 stars
4.4 out of 5 (based on feedback from 30 learners)

NSW Public Sector Framework Capabilities

This course is targeted at Intermediate to Adept level. The following behaviours from the framework are covered:

Relationships: Communicate effectively

  • Prepare written material that is well structured and easy to follow by the intended audience.
  • Clearly explain complex concepts and arguments to individuals and groups.
Results: Deliver results
  • Contribute to allocation of responsibilities and resources to ensure achievement of team/unit goals.

Benefits to your organisation
  • Fewer risks to the agency from inappropriate content in minutes
  • More useful minutes and more efficient turnaround times for minutes
  • More productive staff.
Benefits to you
  • Spend less time to get the minutes ready to go to the committee for approval
  • Have a clear idea of what you must keep records of
  • Leave with increased skills in listening for the key facts and strategies to manage those difficult meetings.

Course Facilitator

Dennise Harris




Dennise Harris was a senior administrator and has extensive writing experience in many contexts in the public sector. She worked as a speech writer in a public sector organisation for several years. Dennise has been an Inspector of Schools and has lectured in English at Macquarie University. She has also held teaching and management positions. Dennise delivers IPAA NSW writing courses and has trained many hundreds of NSW public sector employees in how to write letters, briefing notes, reports and a wide range of other documents that public sector employees have to write.

Course Materials

All course materials (including the workbooks) will be made available through our digital learning space, Illuminate. Your Illuminate access details will be provided 7 days prior to the course date.

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Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].
Sponsor acknowledgement
This event is presented with support from our partner/s
Monday, 06 June 2022
9:00AM - 4:30PM
Online
Professional & Associate Members $745.00 (incl. GST) Affiliate Members $850.00 (incl. GST) Non Members $965.00 (incl. GST)

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