Elizabeth joined the Commission as Chief Executive Officer in January 2021.

Prior to her appointment, Elizabeth was the Deputy Secretary, Greater Sydney at Transport for New South Wales where she was responsible for delivering customer-centred services and infrastructure for the Sydney metropolitan area.

She’d previously held the positions of Deputy Secretary of Customer Technology and Services and Deputy Secretary of People and Corporate Services at TfNSW.

Elizabeth’s earlier executive roles included Director of Australian Programs for Save the Children Australia and Victorian Group General Manger for Transurban in Melbourne.

She is passionate about harnessing stakeholder and employee engagement and new technologies to achieve new levels of service.

Elizabeth is a member of the IPAA NSW Council. 

Susan Pearce is Secretary, NSW Health, appointed in March 2022. In this role, Susan is responsible for the management of the NSW health system - with over 120,000 FTE and a budget of over $30billion - to ensure the provision of world-class, patient-centred care to the people of NSW.

Prior to her recent appointment, Susan was Deputy Secretary, Patient Experience and System Performance Division, a position she has held from November 2015. In that role, Susan had responsibility for the oversight of front-end service delivery and system performance and management across NSW Health, and improving patient experience.

Susan was also the Controller of the State Health Emergency Operations Centre (SHEOC), responsible for directing and overseeing NSW Health’s operational response to the pandemic. From February 2021, Susan led the NSW Health vaccine rollout program, establishing over 40 NSW Health vaccination clinics and more than 100 mobile, outreach and pop-up locations across the state to contribute to the high vaccination rate that have been achieved amongst the people of NSW.

Susan began her career as a registered nurse more than 30 years ago in Broken Hill and has continually worked to serve the communities of NSW, including working in number of Local Health Districts and subsequently as the NSW Chief Nurse. Susan has qualifications in Law and was admitted to the Supreme Court of NSW as a solicitor in September 2019.