Working closely with the CEO, Peta oversees the governance of IPAA NSW. Peta also provides business support to members, the Board and Council, as well as the IPAA NSW team.
Peta Maree Allen
BUSINESS SUPPORT AND GOVERNANCE OFFICER
Nick is the editor of our regular news service featuring up-to-the-minute insights on public service best practice. Nick also curates content for many IPAA NSW reports and publications.
PUBLIC SECTOR DESIGN SPECIALIST
Marketing IPAA NSW's events and courses is Mandy's main focus as well as keeping members, key stakeholders and the wider IPAA NSW community informed of the latest news, products and services.
As CEO, Madeleine oversees the strategic direction of the organisation. She liaises between Council, staff and key stakeholders to ensure membership offerings are aligned with the changing needs of the public sector.
CHIEF EXECUTIVE OFFICER
Engaging with members to ensure a smooth customer journey is Janelle’s focus, along with servicing Clusters. Ensuring key stakeholders get the most out of membership drives Janelle’s daily activities.
CUSTOMER EXPERIENCE COORDINATOR (MEMBER SERVICES)
Delivering innovative, integrated and relevant events is Anna's specialty. Anna ensures IPAA’s events meet the needs of customers and works with speakers, partners and venues to bring content to life.
CUSTOMER EXPERIENCE COORDINATOR (EVENTS)
Charitha is responsible for IPAA NSW's digital Learning Hub and online delivery. Integrating technology into business processes to improve outcomes is also a key role for Charitha.
DIGITAL AND LMS SPECIALIST
Jo drives the strategic priorities across the organisation, focusing on the design of IPAA NSW’s integrated program offering. She ensures that members are at the centre of all IPAA NSW's activities and that our program remains focused on contemporary, NSW public sector stories.
CONSULTING AND SOLUTION DESIGN LEAD
Marissa co-ordinates the customer experience and delivery of public and in-house courses. She works closely with facilitators and is the first point of contact for all course enquiries and registrations.
CUSTOMER EXPERIENCE COORDINATOR (LEARNING)
With responsibility for all financial transactions within IPAA NSW, Eva liaises with our members, customers and suppliers. She drives data integrity and reporting between our client platform and accounting software.
Scaria provides financial guidance to the IPAA NSW leadership team to inform decisions. This involves analysing financial statements, identifying risks and exploring opportunities to become more cost efficient.
Designing innovative and integrated content is Anika's main role. Anika brings creativity and commercial nous to IPAA NSW’s integrated offering to ensure they meet the needs of all our members.
CONTENT DESIGN SPECIALIST