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Facilitation Skills

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Facilitation Skills

Are you keen to hone your facilitation skills?


Are you a facilitator keen to ensure that your next discussion meets its objectives?

Would your work benefit from a deeper understanding of the skills and techniques for facilitating effective meetings, focus groups, consultations and or any other conversations?

Facilitation skills was identified by your public sector leaders as one of the Skills for Success that all public servants now need to be effective in their work. This course builds on IPAA’s foundational one hour workshop for those keen to further develop their facilitation skills.

If you facilitate meetings and consultation groups of any type, this course is for you.


You will leave this course with the skills to facilitate meetings, focus groups, consultations, information forums and other similar sessions.

You will take a practical look at facilitation design to ensure objectives are met and explore a range of ways to build participation and commitment to results.

You will also learn the skills to deal with difficult behaviours in group discussions.

You will finish this course knowing you can:

  • understand the role of facilitation in group processes.
  • set a clear purpose and objectives for their facilitation.
  • design a facilitation using a range of facilitation approaches, tools and techniques.
  • plan a facilitation to build participation and commitment.
  • plan a facilitation to minimise disruptive behaviours.
  • use effective communication skills to minimise the impact of difficult or disruptive behaviour.
  • enable a group to achieve agreed outcomes.


NSW Public Sector Commission Capability Framework

Facilitation Skills is for people at the Adept to Advanced levels and you will develop the following capabilities:

  • Relationships: Communicate effectively
  • Relationships: Influence and negotiate
  • People management: Optimise business outcomes


Course Details

This course is scheduled to demand.

If you are an individual, register your interest below and you will be notified when the next cohort is scheduled.

If you have a group of 5 or more, register your interest below for an in-house course and our Learning team will contact you.

Be at your best, for NSW.
Register now to secure your spot.

One day course  Professional Member:  $745.00 Affiliate Member:  $850.00 Non-member:  $965.00

Register your Interest

How many people do you have interested doing this course?

Individual (1-4 people)  Group (5 or more people)


Sponsor acknowledgement
This event is presented with support from our partner/s
Full Day Course Professional Member: $745.00 Affiliate Member: $850.00 Non-member: $965.00

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