Public Service Symposium - COVID Learnings + Collaboration

Public Service Symposium - COVID Learnings + Collaboration
Take forward the lessons from 2020
Hybrid (face-and-face and online panel discussion) with Q&A

Wednesday 21 July
12:00 PM to 1:30 PM

Registrations open at 11:45 AM

Professional & Affiliate      $0
Non Member                       
$99
 

ABOUT THIS SESSION

Join public sector leaders to explore the lessons from NSW’s world-class management of COVID-19, from the beginning of the outbreak to its almost elimination. This event provides an exclusive insider perspective on how NSW became a pandemic success story.

A panel of Deputy Secretaries will pinpoint crossroad moments during the pandemic and use these moments to explore how collaboration, communication, courage, and commitment were the keys to allowing NSW to balance both economic and health outcomes.

The panel will share success stories and innovations and explore what the sector can learn as it builds back better. This final event of the Symposium is also an opportunity to join us in person for the discussion, a light lunch and networking. If you are committed to playing an active role our changing sector, this is a not-to-be-missed event.







SPEAKER
Joann Wilkie
DEPUTY SECRETARY, ECONIOMIC STRATEGY AND PRODUCTIVITY GROUP
NSW TREASURY 

Joann Wilkie leads the delivery of advice to NSW Government on economic and productivity issues, including the provision of economic and revenue forecasts and advice on economic and productivity reforms. Joann is also responsible for engagement with the Commonwealth, State and Territories on key national reforms and financial relations. Previously Joann worked in the Australian Public Service for 20 years. She has worked on agricultural policy, energy policy, gender policy, regulatory policy, taxation policy, industry policy and international financial institutions policy.




SPEAKER
Sarah Cruickshank
DEPUTY SECRETARY, 
TRANSPORT GROUP
DEPARTMENT OF PREMIER AND CABINET 

Sarah Cruickshank was Chief of Staff to the NSW Premier between 2017 and 2020. Prior to this, she held a number of senior positions in the Department of Premier and Cabinet. From 2013 to 2015 she was Deputy Secretary of the G20 Taskforce in the Department of Prime Minister and Cabinet.



 



SPEAKER
William Murphy
DEPUTY SECUTARY, CUSTOMER DELIVERY AND TRANSFORMATION
NSW GOVERNMENT

William Murphy’s role in a customer-led Department of Customer Service is to create a powerful, evidence-driven platform to drive transformation in the design, funding and delivery of government services. He brings together Births Deaths and Marriages, the Behavioural Insights Unit, the Data Analytics Centre, and other assets such as digital transformation and brand and advertising to improve customer service and engagement across government.

SPEAKER
Susan Pearce
DEPUTY SECRETARY, PATIENT EXPERIENCE AND SYSTEM PERFORMANCE DIVISION
MINISTRY OF HEALTH

Susan is the Deputy Secretary of the Patient Experience and System Performance Division at the Ministry of Health, a position she has held since November 2015.  In this role, Susan is responsible for the oversight of front-end service delivery and system management across NSW Health. Part of this role is also the commissioning of services and negotiation of service agreements with NSW Health entities including all Local Health Districts and Specialty Health Networks.
When
21/07/2021 12:00 PM - 1:30 PM
 
Terms and Conditions
Payments

Payment is required prior to attending the event or course. Please contact an IPAA NSW staff member if an exception is required.

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event

Cancellation policy - Events
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the event – no penalty will be incurred
  • Cancellation received within 6-10 business days of the event – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the event – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the event are non-refundable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the start date – no penalty will be incurred
  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend and event or course, 100% of the fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full.
  • Transferring your registration to another person can be done at any time without penalty if nominee details are provided within a minimum of 2 business days prior to the course start date. Transferring from a member to a non-member will result in a fee increase in line with the non-member course fee.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
We may in our discretion waive cancellation charges in exceptional circumstances, but we will not waive cancellation charges on account of work commitments.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrolment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration fee will be refunded.

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We thank EY for their support of this Symposium




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