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The Future of Remote Working and Distributed Workforces

The Future of Remote Working and Distributed Workforces
Live Online Event
Wednesday 4 November 2020
10:30 AM to 11:30 AM AEST
*You may have received an invitation indicating this event started at 4:30pm. Please accept our apologies for this error; the correct timing is above. 
Member $25
Affiliate $35
Non Member $55
*This event will be recorded

A link to the event will be sent to those that have registered the day before the event. 

If you are a NSW public sector employee, then you are eligible for Affiliate membership free of charge. Click here to join.

Three of NSW most senior public sector leaders come together to discuss better ways of working remotely and the challenges and opportunities created by distributed workforces.


As we move into 2021, you’ve told us you want to hear more from our sector’s leaders about the world of public sector work in 2021.

The first of our Secretaries Series brings together three public sector leaders to discuss their approach to remote working in 2021 and how they think we can better harness the potential of distributed workforces. What have they and the organisations learned over the last 10 months and what will they be wanting to do differently in the year ahead?

Drawing on new research from the Department of Transport, the skills and capability insights of the Public Service Commission, and the practical experience of Regional NSW, this discussion will be practical example of how Departments are coming together to collaborate on improving the way we work.

If you and your team are thinking about better ways of working in 2021, this event will help align your plans with the priorities of public sector leaders.

This will be a facilitated 60 minute online discussion with at least 25% of the time allocated for Q&A. 


Natalie Micarone
Co-Founder and Director

Natalie is a Director and co-founder of Bendelta. She is a practice area expert in Strategy and Organisational Alignment, working with the Boards and senior executive teams of many of Australia’s leading organisations to create transformational results. Natalie is also a Certified Master Coach with the Behavioural Coaching Institute.

Based out of Bendelta’s Sydney office, Natalie works with clients across a broad range of sectors including media, professional services, government agencies and major listed corporates. She assists clients with both business review and strategy formulation, as well as with the practicalities of making change work, including the coaching of senior executives to achieve optimal effectiveness.

Previous to Bendelta, Natalie spent five years working in management consultancy, based out of New Zealand and Australia. She holds degrees in Management and Psychology, both from the University of Auckland.


Gary Barnes 
Department of Regional NSW

Gary joins the Department of Regional NSW from the NSW Department of Planning, Industry and Environment where he was the Coordinator-General for Regions, Industry, Agriculture & Resources. Gary’s was responsible for delivering a government-wide approach to providing quality services and infrastructure to drive sustainable economic growth across our regions.

Before joining the Department of Planning, Industry & Environment, Gary held a number of senior executive public service roles across Australia including Deputy Secretary Regional NSW, Department of Premier and Cabinet; Deputy Secretary, Economic, Skills & Regional Development in the NSW Department of Industry; Coordinator-General, Office of Major Projects, Infrastructure and Investment, Chief Executive Officer, Department of the Chief Minister and Cabinet, and Chief Executive Officer, Department of Education and Training in the Northern Territory; and Deputy Chief Executive of the Public Service Commission in Queensland.
Joost de Kock
Acting Secretary
Transport for NSW

Joost is currently Acting Secretary of Transport for NSW (TfNSW). He joined TfNW in March 2020 as Deputy Secretary Customer Strategy and Technology. Prior to this, he was the General Manager Enterprise Transformation at Services Australia. He is a former Partner, Managing Director and Senior Advisor in the Sydney office of Boston Consulting Group where he was a member of BCG’s global Public Sector and Technology Advantage Practices, and the global IT in government topic leader.

Joost’s career has been built around his ability to set strategy, define technology-driven reform and deliver customer-centric solutions. These are the skills he brings to his role at TfNSW where he is responsible for leveraging data and insights, new technologies, innovative solutions  and partnerships to provide improved, integrated customer-centred solutions and develop long-term strategies, plans and policies for the Transport Cluster.

Chris Lamb
Deputy Commissioner
NSW Public Service Commission 

Chris joined the Commission in October 2020 after previous senior leadership roles in People and Culture, Talent and Organisation Development for Lendlease, American Express and Westpac across Australia, Asia and Europe. He has a strong commitment to achieving outcomes related to diversity and inclusion and has overseen award winning Diversity and Inclusion programs for flexible working, gender diversity, Indigenous engagement, LGBTIQA+ inclusion and mental health.

Chris is an Advisory Committee member of The University of New South Wales’ Australian Human Rights Institute and from 2010-2019 he served as a Non-Executive Director of Diversity Council Australia.


Madeleine Culbert
Chief Executive Officer

Madeleine Culbert is the Chief Executive Officer of IPAA NSW. Her appointment in July 2016 follows 18 years of membership of IPAA NSW. She brings more than 25 year experience to the role having worked in the public, private and not-for-profit sectors across a range of senior executive positions. Madeleine has a deep understanding of the public sector and commitment to delivering public good.

Prior to assuming the role, Madeleine was on the IPAA NSW’s Council for seven years, and as the Vice President for five years. She was also Chair of the IPAA NSW’s Audit & Risk Committee and the Women’s Leadership Network and the co-founder of the Young Professionals group.


The Secretary Series is presented with support from our partner, Bendelta.

Enabling organisations, teams and individuals to reach their full potential.


You must register to secure your spot. After logging in to your account/creating an account, click 'register myself' and agree to our terms and conditions. Once you have agreed, save your response.

Then click proceed to checkout, add payment details and submit your order. If you do not receive a confirmation email from IPAA, you have not successfully registered. 

Registrants will have access to the recording for 365 days after the event.


Please note, if you have an outstanding invoice for this event, you will not receive a link to the live event. 

IPAA is a not-for-profit so we charge a small fee for our events to support us to tailor content specifically for the NSW public sector This ensures all the content you view is both relevant and timely.


Contact our office on 02 8066 1900 or email [email protected] for any questions and/or clarifications.

4/11/2020 10:30 AM - 11:30 AM
AUS Eastern Daylight Time
Syndey, NSW 2000 AUSTRALIA
Terms and Conditions

Payment is required prior to attending the event or course. Please contact an IPAA NSW staff member if an exception is required.

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event

Cancellation policy - Events
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the event – no penalty will be incurred
  • Cancellation received within 6-10 business days of the event – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the event – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the event are non-refundable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the start date – no penalty will be incurred
  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend and event or course, 100% of the fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full.
  • Transferring your registration to another person can be done at any time without penalty if nominee details are provided within a minimum of 2 business days prior to the course start date. Transferring from a member to a non-member will result in a fee increase in line with the non-member course fee.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
We may in our discretion waive cancellation charges in exceptional circumstances, but we will not waive cancellation charges on account of work commitments.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrolment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration fee will be refunded.

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