Job application and interview skills

Job application and interview skills


This course is currently only available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email learning@nsw.ipaa.org.au for a quote.




Course Overview


This full-day course provides practical methods and skills to help the learner submit their best CV/résumé, cover letter and job application, and prepare for an interview. It provides learners with the relevant skills to critically examine the job advertisement and understand a position description within the government sector. It will also cover various elements on how to thoroughly prepare for an interview with an understanding of the NSW Public Sector Capability Framework and its role during the interview and selection process.

Learning Outcomes


  • Gain practical skills to improve interview techniques and overcome those interview nerves and anxiety
  • Discover a practical, proven methodology to write a covering letter or expression of interest (including targeted questions for the public sector)
  • Identify the main requirements of a job either through the job advertisement and/or job description
  • Understand how to write a best practice CV/résumé for public sector applications
  • Explain the various types of interview questions and how to answer behavioural interview questions

NSW Public Sector Framework Capabilities


This course is targeted at Intermediate to Adept level. The following behaviours from the framework are covered:

Personal Attributes: Manage self, Display resilience and courage

  • Adapt existing skills to new situations.
  • Show commitment to achieving work goals.
  • Show awareness of own strengths and areas for growth, and develop and apply new skills.
  • Look for, and take advantage of, opportunities to learn new skills and develop strengths.
  • Examine and reflect on own performance.
  • Demonstrate a high level of personal motivation.
  • Listen when ideas are challenged, seek to understand the nature of the criticism and respond constructively.
  • Keep control of own emotions and stay calm under pressure and in challenging situations.

Relationships: Communicate effectively, Influence and negotiate

  • Tailor communication to the audience.
  • Clearly explain complex concepts and arguments to individuals and groups.
  • Monitor own and others’ non-verbal cues and adapt where necessary.
  • Negotiate from an informed and credible position.
  • Prepare written material that is well structured and easy to follow by the intended audience.


Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email learning@nsw.ipaa.org.au.
 

Terms and Conditions
Payments

Payment must be made either in full online at the time of confirming purchase or 14 days from the date of the invoice.
Payment is required prior to attending the event or course. 

Cancellation policy - Events
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the event running — no penalty will be incurred
  • Cancellation received within 5–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–5 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing
  • Cancellation received more than 10 business days prior to the course start date — no penalty will be incurred
  • Cancellation received within 7–10 business days prior to the event running — 50% of the event fee will be payable
  • Cancellation received within 1–6 business days prior to the event running — 100% of the event fee will be payable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend, 100% of the event fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full
  • Transferring your registration to another person can be done at any time without penalty, provided that nominee details are provided within a minimum of 2 business days before course/event start date; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
Penalties may be waived in exceptional circumstances, work commitments do not count as exceptional circumstances.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrollment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration will be refunded. 


For our full terms and conditions click here

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