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This strategic plan outlines the overarching purpose, mission and strategic initiatives, providing a road map for our work towards 2025. It focuses on four key audiences – members, customers, external stakeholders and the IPAA team. It talks to advancing the profession of public service, implementing a new professional membership strategy, strengthening the customer-centric approach to the design and delivery of services, and increasing the effectiveness of the organisation.
IPAA will continue to co-design with the sector a wide-ranging program of capability development, events, and information services in response to the constantly evolving needs of the NSW public service.
If you have ideas or would like to become further involved in your professional association, I invite you to reach out to us on 02 8066 1900 or [email protected].
Whether you are new to IPAA NSW, or one of our many loyal supporters, we look forward to working with you towards 2025 as we implement this plan.