Explore how integrity shapes the future of public service in this conversation with the NSW Ombudsman.

Lawful, fair, transparent and accountable decision-making underpins public confidence, but what does that look like in the everyday work of government?

 

In this one-hour online conversation with Paul Miller, NSW Ombudsman, you will explore:

• the purpose and functions of the NSW Ombudsman
• how independent oversight contributes to better public administration
• the responsibilities shared across the public sector in upholding accountability
• what the next chapter of public sector integrity and oversight may look like

What You Will Gain?

• Practical insight into how complaints function as intelligence
• A deeper understanding of how the Ombudsman's work improves systems, and its work supporting agencies, not just resolves individual matters
• How agencies and organisation can deliver fairness, transparency and sound decision-making
• A forward-looking perspective on how public trust will be built – and tested – in the years ahead

Speaker

Paul Miller PSM
NSW Ombudsman

Paul Miller was appointed NSW Ombudsman in May 2021. Paul joined the Ombudsman's Office in April 2019 as a Deputy Ombudsman and the Community and Disability Services Commissioner.

Paul has previously served as Deputy Secretary (Justice Policy and Strategy) with the Department of Justice, and as Deputy Secretary and General Counsel of the Department of Premier and Cabinet. From 2010 to 2018, Paul was also a non-executive director of Property Exchange Australia (PEXA) Limited. Paul was previously a corporate lawyer with Allens.

In 2016 Paul was awarded the Public Service Medal for outstanding public service through the provision of legal advice and freedom of information (FOI) reform.

Paul holds post-graduate degrees in law (UNSW), business (Oxford) and philosophy (King's College, London).

This online program includes live chat functionality and optional automated captioning, which attendees can enable during the session. If you have any accessibility requirements or require additional assistance to participate, please contact [email protected] prior to the event and we will do our best to support your participation.

This event is sponsored by

How to register

Please note: All NSW Public Servants are entitled to complimentary Bronze Membership with IPAA NSW and are eligible for member rates. Activate your membership here.

Event Details

Time:	10:00AM – 11:00AM (AEST/AEDT)
When:	Thursday, 06 August 2026
Where:	Online via MS Teams
Cost:	Bronze, Silver, Gold, Platinum, and Blue Members: Free Non-members: $100

Be at your best, for NSW.
Register now to secure your spot.