Enhance your efficiency and expertise to support leaders in times of change.

IS THIS COURSE RIGHT FOR YOU?

Are you an EA seeking to broaden your mindset, impact, and achievements to reach your full potential?

Are you ready to develop the skills and confidence to thrive in your role as an EA?

Would your organisation benefit if you built the skills, knowledge, and mindset to excel in your role?

WHAT WILL YOU LEARN?

The role of the Executive Assistant is very important but often underestimated.

You leave this course with an elevated professional presence and equipped with an expanded skillset and increased confidence to navigate uncertain times.

Through interactive sessions, practical exercises, and case studies, you will gain valuable insights and tools to enhance your effectiveness, efficiency, and professionalism as an EA. This will allow you to have a greater impact on your organisation and in the NSW public sector.

You will finish this course knowing you can:

• Demonstrate resilience and adaptability to effectively navigate challenges and changes in the role of an EA.
• Enhance organisational and communication skills to effectively manage tasks and collaborate with stakeholders.
• Apply problem-solving skills and thrive under pressure by proactively addressing challenges in the workplace.
• Strengthen interpersonal skills to build effective relationships and establish rapport with colleagues and managers.
• Use strategies for thriving in virtual work environments and effectively leveraging technology.
• Manage increased workloads and expanded responsibilities by implementing efficient time management techniques.
• Adapt to new technologies and tools to enhance productivity and efficiency in the role of an EA.
• Implement strategies for maintaining a healthy work-life balance and prioritising self-care.
• Build a support network to seek guidance, share experiences, and enhance professional development.
• Cultivate a growth mindset to embrace continuous learning and personal growth in the role of an EA.
• Recognise the value of being present at work and implement strategies to increase productivity and foster creativity./li>

NSW Public Sector Commission Capability Framework

This course is offered in-house only.

Benefits of an in-house course are:

• Collaboration and team building.
• Cost effective employee development.
• Improving staff performance and consistency.
• Customisable for an additional fee. E.g. use of department policies or templates

Be at your best, for NSW.

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