Coaching Fundamentals for Leaders and Managers

Thursday 17th March 2022 (9.00am to 5:00pm)

Delivered via Zoom interactive workshop

Professional & Associate Members $745.00 (incl. GST)
Affiliate Members $850.00 (incl. GST)
Non Members $965.00 (incl. GST)

If you are a NSW public sector employee, then you are eligible for Affiliate membership free of charge. Click here to join.

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Course Overview

This course is aimed at participants new to coaching, or managers or leaders looking for a proven foundation and process for further skill development. The aims of this course are to demonstrate and encourage active engagement of workplace coaching, using the GROW coaching model as a framework. Participants will become accustomed to using the model as well as the skills required for successful coaching.

Participants will gain preliminary knowledge of workplace coaching and the GROW model. These learnings will then be applied towards 2 role-play coaching activities, where feedback is available immediately after.


Learning Outcomes

  • Understand the benefits of coaching your direct reports
    Demonstrate the key skills of listening, asking thought-provoking questions, feedback and empowering others
    Demonstrate the 4 components of the GROW Model in scenario settings
    Be prepared for coaching session with direct report

Benefits of Attending

  • Be capable and confident when coaching
  • Develop key coaching skills
  • Learn and practice an easy to remember process for coaching (the GROW model)
  • Understand when to coach and when to manage
  • Improve communication with direct reports

ZOOM Virtual Classroom
Our virtual classroom consists of a facilitator teaching the class to students who are dialed in remotely to the class session. Presentation slides and other digital files can be presented during the training session using the Zoom platform and the student may either focus on these resources or the facilitator. 

To enable connection, you will require the following set-up:

- Sufficient internet connection – Zoom is successful on a 4G network. Any network better than 4G will enhance the student’s experience;
- A PC with a web-camera, microphone and the capacity to run the Zoom application to allow the facilitator to better interact with students in the same manner as a traditional classroom; and
- Sufficient sized monitor or screen

Course Facilitator

Janet Crayn




Janet is a certified coach, certified trainer and highly experienced workshop facilitator who is passionate about improving leaders’ effectiveness in developing and increasing the confidence of their team members.  Taking a practical approach to developing coaching capability, Janet helps participants develop and apply communication and influencing skills through a blend of theory, role plays, case studies and interactive discussions.

Prior to commencing as a training facilitator at IPAA, Janet was the training and development manager at Swiss-based multinational conglomerate, Nestle. She holds a Bachelor of Commerce from UNSW, Certificate IV in Training & Assessment and Certificate IV in Workplace & Business Coaching.


Course Materials

All course materials (including the workbooks) will be made available through our digital learning space, Illuminate. Your Illuminate access details will be provided 7 days prior to the course date.

Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].
When
17/03/2022 9:00 AM - 5:00 PM
AUS Eastern Daylight Time
Where
Via Zoom NSW AUSTRALIA
Online registration not available.
 
Terms and Conditions
Payments

Payment is required prior to attending the event or course. Please contact an IPAA NSW staff member if an exception is required.

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event

Cancellation policy - Events
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the event – no penalty will be incurred
  • Cancellation received within 6-10 business days of the event – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the event – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the event are non-refundable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the start date – no penalty will be incurred
  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend and event or course, 100% of the fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full.
  • Transferring your registration to another person can be done at any time without penalty if nominee details are provided within a minimum of 2 business days prior to the course start date. Transferring from a member to a non-member will result in a fee increase in line with the non-member course fee.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
We may in our discretion waive cancellation charges in exceptional circumstances, but we will not waive cancellation charges on account of work commitments.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrolment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration fee will be refunded.

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